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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Found what I needed quickly, lots of options available.
I find the books I am looking for and the books are as described.
I can find any book that I'm looking for at a good price.
Better than Amazon. Easy to navigate, find book I wanted, and conveniently purchase
I didn't find everything I wanted, but there will always be more later.
Alibris always has the books that I need for an unbeatable price.
Easy to find my book, there were "new" and "used" options, easy to order & pay with PayPal.
I find the books I want for a good price. Ya can't beat it!
Quickly found the book that I was looking for and a new copy of it, as well. Great price for a new book.
Easy to navigate, and you always have the books I'm looking for!
I would like to see a SET of "The Shadow" books so I can purchase them in bulk instead of one at a time
Easy to find what I wanted, good prices, nice transaction. Thanks!
I'm a librarian in and elementary school and I have successfully found many books for the library at excellent prices.
Better options and lower prices than Amazon, even without free shipping!
Alibris is my key to getting hard to find books and books that I can buy used that I wouldn't buy new.
Thanks for your great prices and a well structured e-commerce experience
Love this site. Can find what I want to read at a pricepoint that's acceptable.
It was great that you offered a way to save money on my cart.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

