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Alibris

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,023
value
12,552
shipping
12,542
quality
12,536
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
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Quick and easy to find items and reasonably priced.

Date of experience: February 26, 2021
Virginia
2 reviews
0 helpful votes
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Its ok should be able to store credit cards an change email

Date of experience: February 26, 2021
Virginia
1 review
0 helpful votes
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I added some items for checkout but they disappeared after some time. Maybe they are set to timeout?

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 26, 2021
Florida
1 review
0 helpful votes
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Quick and easy I bought from you before and it has always been a pleasure

Date of experience: February 26, 2021
Wisconsin
2 reviews
0 helpful votes
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I had a free book, then I didn't
March 28, 2021

I had a free book, then I didn't. I ha a coupon, then I didn't. Must I join the nefarious Capital One to get a discount---no thanks. It has take3n me a long time to order because I kept getting wrong password etc and writing this has increased the time in order to purchase. You are good for one more try when I want a book but if I continue to have this much trouble--well, I am sure you understand.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 26, 2021
Virginia
1 review
0 helpful votes
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The books that I wanted were easy to find and quite reasonably priced.

Date of experience: February 26, 2021
Michigan
1 review
0 helpful votes
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I enjoy the selection, the ease of finding what I'm looking for.

Date of experience: February 26, 2021
Rhode Island
1 review
0 helpful votes
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Shipping was expensive...
February 26, 2021

Shipping was expensive... This was the reason for 4 stars

Date of experience: February 26, 2021
Colorado
3 reviews
0 helpful votes
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I was so glad to discover a very good condition used volume of this Bible study!

Date of experience: February 26, 2021
Texas
1 review
0 helpful votes
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Great site and experience.
February 26, 2021
Updated review

Great selection and info. Found what I was looking for at a great price. Plenty of variety of prices and vendors. Easy search features and a site to navigate.

Date of experience: February 26, 2021

Great selection and info
February 12, 2021
Previous review

Great selection and info.

Date of experience: February 11, 2021
Ohio
2 reviews
0 helpful votes
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Apart from a login issue
February 26, 2021

Apart from a login issue. I found the book I wanted quickly!

Date of experience: February 26, 2021
Louisiana
3 reviews
0 helpful votes
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Lucky to buy beautiful books at a great price!
Thank you so much!

Date of experience: February 26, 2021
Canada
1 review
0 helpful votes
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I've always been able to find what I'm looking for here at reasonable prices and my purchases have always arrived in a timely manner.

Date of experience: February 26, 2021
North Carolina
1 review
0 helpful votes
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It was easy to find the book I wanted and there was quite a few to choose from

Date of experience: February 26, 2021
Florida
1 review
0 helpful votes
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FINDING BOOKS HAS NEVER BEEN EASIER. THE VARIETY AND DIFFERENT SELLERS HELP A LOT IN MAKING DECISIONS, KNOWING THE SHIPPING IS GUARANTEED IS PEACE OF MIND AS WELL

Date of experience: February 26, 2021

FINDING BOOKS HAS NEVER BEEN EASIER
February 12, 2021
Previous review

FINDING BOOKS HAS NEVER BEEN EASIER. THE VARIETY AND DIFFERENT SELLERS HELP A LOT IN MAKING DECISIONS, KNOWING THE SHIPPING IS GUARANTEED IS PEACE OF MIND AS WELL

Date of experience: February 11, 2021
Nebraska
1 review
0 helpful votes
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As I was looking through the books my cart kept getting reset and my items would disappear. Then I tried to sign up for the newsletters and I couldn't sign up. I had to continue as a guest because it did not let me create an account.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 26, 2021
California
1 review
0 helpful votes
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Great way to get your collections filled. But need to working on shipping cost way to high especially when order from same store multiple items

Date of experience: February 26, 2021
Maryland
1 review
0 helpful votes
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I wish the shipping discount for eligible purchases of $39 more showed at the beginning of checkout and not just the end. I also think the field for entering a promo code needs to be better integrated into the checkout process (as opposed to only living in my cart).

Date of experience: February 25, 2021
Oregon
2 reviews
0 helpful votes
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What makes a copy "recommended"?
February 26, 2021

What makes a copy "recommended"? Would I save on shipping costs by opting for "recommended"?

Date of experience: February 25, 2021
California
1 review
0 helpful votes
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I could not transfer a 10.00 book coupon but still, you are worth it.

Date of experience: February 25, 2021