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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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It would be better if the shipping fees were lower for books sold by the same seller—I imagine the shipping cost for them is lower as well since they only need to pay for it once for all the books.
It would be better if the shipping fees were lower for books sold by the same seller—I imagine the shipping cost for them is lower as well since they only need to pay for it once for all the books.
Fast, Easy, Better than expected! Good quality books at Great Prices!
Very simple to find titles. Pleased with availability.
So far every book I have thought of you have had at a fair price. I would recommend you to friends and family.
When displying the various hardcover editions, please indicate prominently why it is distinctive, especially as to language.
Alibris did not have my updated Visa expiration date, which I had updated on my last order. I believe that this had happened one time before as well.
I was very disappointed that an item I desperately wanted (Peter Greenaway's film Drowning by Numbers) was available, but when I went to check out, it was no longer available.
I love Alibris. I always find exactly what I'm looking for.
Easy to navigate website. No pop-ups, which I was very happy about.
The $5 coupon advertised was only for $35 or greater purchase which is not shown until trying to use.
Very quick and easy. Surprised to find this book still being sold. Awesome!
Easy to use and great selection big books at reasonable prices
The website was easy to navigate. Thank you for your attention to detail and for keeping the user in mind when composing the site.
Items arrived sooner than expected in good shape and according to the descriptions.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

