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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,033
value
12,700
shipping
12,690
quality
12,684
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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I love this website!
March 2, 2021

I love this website! Its easy to navigate and I almost ALWAYS find whatever I'm looking for, no matter how obscure it may seem

Date of experience: March 2, 2021
Kansas
1 review
0 helpful votes
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Alibris has always provides a super alternative in buying used books in Good-Excellent condition. Thank You!

Date of experience: March 2, 2021
District of Columbia
1 review
0 helpful votes
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Website order SNAFU!
March 2, 2021
Updated review

I attempted to order this book yesterday, after entering my CC number & code, I lost the screen - the order disappeared, and i had no way of determining if the order had been received by Alibris or had been hijacked. PLUS there was no was to ask for information save writing a USPS letter.

I subsequently re-entered the website and was able to complete the order. I am watching my CC info to be certain my info was not seized by malware.
The book was received. Packaging was EXCELLENT. Arrival quick and painless.

Date of experience: March 2, 2021

I attempted to order this book yesterday, after entering my CC number & code, I lost the screen - the order disappeared, and i had no way of determining if the order had been received by Alibris or had been hijacked. PLUS there was no was to ask for information save writing a USPS letter.

Date of experience: February 16, 2021
Arizona
1 review
0 helpful votes
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I have used Alibris before, and found it difficult to navigate. Not this time! Much easier and I appreciate the wonderful prices, as well as information regarding shipping. However, I couldn't find descriptions of the books very easily...

Date of experience: March 2, 2021
Colorado
1 review
0 helpful votes
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Good choice I made
March 2, 2021
Updated review

It was a bit confusing at first (being new to the site) but then it got easy and enjoyable looking for what I wanted to read. Thanks!

Date of experience: March 2, 2021

It was a bit confusing at first (being new to the site)...
February 13, 2021
Previous review

It was a bit confusing at first (being new to the site) but then it got easy and enjoyable looking for what I wanted to read. Thanks!

Date of experience: February 13, 2021
Washington
1 review
0 helpful votes
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Can always count on Alibris to have books for sale that other sellers do not, e.g., Amazon.

Date of experience: March 2, 2021
New Mexico
1 review
0 helpful votes
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I always pay with paypal
April 1, 2021

I always pay with paypal. However, today Alibris wouldn't accept my paypal payment, so I had to use a credit card.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 2, 2021
Oklahoma
1 review
0 helpful votes
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Found what I wanted for an excellent price with clear information about the seller's past performance.

Date of experience: March 2, 2021
Texas
1 review
0 helpful votes
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The coupon that was supposed to work did not work.

Date of experience: March 2, 2021
Minnesota
1 review
0 helpful votes
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Quality Product
March 2, 2021
Updated review

Very easy to find what I was looking for and complete purchase

Date of experience: March 2, 2021

Very easy to find what I was looking for and complete...
February 16, 2021
Previous review

Very easy to find what I was looking for and complete purchase

Date of experience: February 15, 2021
Idaho
1 review
0 helpful votes
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Website simple and quick
March 2, 2021

Website simple and quick. Refreshing to access one with no lag time. Book and shipping price reasonable.

Date of experience: March 2, 2021
Idaho
1 review
0 helpful votes
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Just ordered for first time, so far it's been great.

Date of experience: March 2, 2021
Georgia
2 reviews
0 helpful votes
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Great interface, learned that I have an account with Alibris

Date of experience: March 2, 2021
Oklahoma
1 review
0 helpful votes
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I was purchasing a book that was in my cart and by the time I paid for it someone else purchased it. Once it is in a cart you should give someone more time before you release it for someone else to purchase.

Date of experience: March 2, 2021
Georgia
1 review
0 helpful votes
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This is my first stop for hard to find books! They've never let me down!

Date of experience: March 2, 2021
Florida
1 review
0 helpful votes
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You have a very easy way of searching and finding great books at very reasonable prices. Thank you.

Date of experience: March 2, 2021
Mississippi
1 review
0 helpful votes
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First time buyer
March 2, 2021
Updated review

Quick and easy. Good communication before books delivery.

Date of experience: March 2, 2021

Quick and easy
February 15, 2021
Previous review

Quick and easy.

Date of experience: February 15, 2021
Washington
1 review
0 helpful votes
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I was pleased that you had everything I was looking for at an affordable price

Date of experience: March 1, 2021
Florida
1 review
0 helpful votes
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Always Quick and easy ordering
March 2, 2021

Always Quick and easy ordering. My only complaint would be that that you don't stock all the authors that I like or you only have a few of their books and not all that I would want so I usually have to go to Amazon to get them.

Date of experience: March 1, 2021
Alaska
2 reviews
0 helpful votes
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Super easy to find the books I'm looking for with great descriptions of each copy!

Date of experience: March 1, 2021