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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Great service; books arrive in better shape than the initial description...
Thrilled you had what I was looking for and check out easy
Alibris is by far the best place to get books hard to find music.
For earlier order of this title, I received the wrong book. Perhaps blessing in disguise, it was a much older edition. I prefer this one. Hopefully I'll get the correct title this time.
Great experience...!
Finding rare/precious items Here@ Excellent $
Great book / APPEARS TO BE AN HONE4ST EVEALUATION OF CONDITION / reasonable shipping
DEFINITELY if I order any addtional books will do so from "alibris"
I love alibris. I always find what I'm looking for.
Easy to search, well organized, and usually good or great prices.
Easy to navigate the site and found what I was looking for.
I love your site. It makes shopping for hard to find books so easy. I've never had a bad experience with any bookseller yet.
Have no way to contact anyone quickly. Have questions regarding orders AND shipping which also affected my costs of both. Questions for example, shipping to multiple address for gifts. Had no way to ask quickly without waiting days to Possibly get an answer. One book only had 1 copy so if I waited it might have disappeared. Need a better way for customers to be in touch. Also need a way to be able to find items from same sellers to cut back on shipping costs. I have a tendency to do repeat shopping ( also called customer loyalty) but have to weight the pros and cons. Remove some of the cons.
Very easy to shop for hard-to-find books! I love Alibris!
Every thing was good. Sometimes sight is a little hard to navigate. Shipping is expensive.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

