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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,032
value
12,718
shipping
12,708
quality
12,702
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Louisiana
1 review
0 helpful votes
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Easy experience, great price, efficient navigation of site!

Date of experience: March 4, 2021
Arizona
1 review
0 helpful votes
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Easy search and plenty of buying options (new, used, condition, etc.)

Date of experience: March 4, 2021
Texas
1 review
0 helpful votes
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This site isn't really optimized for mobile. Otherwise it's good.

Date of experience: March 4, 2021
Georgia
1 review
0 helpful votes
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Nice to be able to 'recycle' media, reduce waste, save money. Pity postage cannot be combined and reduce shipping costs.

Date of experience: March 4, 2021
Arizona
1 review
0 helpful votes
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Will be anxioux to see how long this mailing process takes. I need to finish this book in 2 weeks, so time is of the essence.

Date of experience: March 4, 2021
North Carolina
3 reviews
0 helpful votes
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Thank you
March 4, 2021
Updated review

Easy to manipulate the website. Prices so reasonable. Thank you. I'm also just happy it's NOT AMAZON!

Date of experience: March 4, 2021

Easy to manipulate the website
February 17, 2021
Previous review

Easy to manipulate the website. Prices so reasonable. Thank you.

Date of experience: February 17, 2021
New York
1 review
0 helpful votes
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Big selection
March 4, 2021
Updated review

Easy to shop and everything I was looking for was readily available

Date of experience: March 4, 2021

Easy to shop and everything I was looking for was readily...
February 17, 2021
Previous review

Easy to shop and everything I was looking for was readily available

Date of experience: February 17, 2021
New York
1 review
0 helpful votes
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Loved being able to request an email when they found my book.

Date of experience: March 4, 2021
Texas
1 review
0 helpful votes
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It's easy to find, price and order books. Have saved me a bundle and quality has always been as promised. Processing and shipment usually happens immediately.

Date of experience: March 4, 2021
Idaho
1 review
0 helpful votes
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I can see my future purchases coming from this website if this transaction goes well.

Date of experience: March 4, 2021
California
1 review
0 helpful votes
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Knowledge should be more accessible and lowering the cost of books helps!

Date of experience: March 3, 2021
New Hampshire
3 reviews
0 helpful votes
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Clean and easy to use site
March 4, 2021

Clean and easy to use site. I was able to find a few extra books before checking out!

Date of experience: March 3, 2021
Connecticut
2 reviews
0 helpful votes
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Super easy and TONS of editions of books. Good website usability.

Date of experience: March 3, 2021
Minnesota
1 review
0 helpful votes
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I was so happy to find a foreign language book. They are hard to find in the US.

Date of experience: March 3, 2021
California
1 review
0 helpful votes
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Would be better if the book gets here in 3 days instead of 14

Date of experience: March 3, 2021
Minnesota
1 review
0 helpful votes
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Extremely pleased to find this wonderful book for our granddaughters!

Date of experience: March 3, 2021
Tennessee
1 review
0 helpful votes
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This site is incredibly easy to find books and manga of all sorts!

Date of experience: March 3, 2021
Tennessee
1 review
0 helpful votes
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Alibris has always been my favorite place to shop for used books

Date of experience: March 3, 2021
Virginia
1 review
0 helpful votes
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Alibis. A pleasant experience.
March 4, 2021
Updated review

I am quite new at ordering via the web my experience was very good... concise & easy.

Date of experience: March 3, 2021

I am quite new at ordering via the web my experience...
February 17, 2021
Previous review

I am quite new at ordering via the web my experience was very good... concise & easy.

Date of experience: February 17, 2021
California
1 review
0 helpful votes
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Shipping from different sellers adds up too fast. Other on-line sites are better.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 3, 2021