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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Easy experience, great price, efficient navigation of site!
Easy search and plenty of buying options (new, used, condition, etc.)
This site isn't really optimized for mobile. Otherwise it's good.
Easy to manipulate the website. Prices so reasonable. Thank you. I'm also just happy it's NOT AMAZON!
Easy to manipulate the website. Prices so reasonable. Thank you.
Easy to shop and everything I was looking for was readily available
Easy to shop and everything I was looking for was readily available
Loved being able to request an email when they found my book.
It's easy to find, price and order books. Have saved me a bundle and quality has always been as promised. Processing and shipment usually happens immediately.
I can see my future purchases coming from this website if this transaction goes well.
Knowledge should be more accessible and lowering the cost of books helps!
Clean and easy to use site. I was able to find a few extra books before checking out!
Super easy and TONS of editions of books. Good website usability.
I was so happy to find a foreign language book. They are hard to find in the US.
Alibris has always been my favorite place to shop for used books
I am quite new at ordering via the web my experience was very good... concise & easy.
I am quite new at ordering via the web my experience was very good... concise & easy.
Shipping from different sellers adds up too fast. Other on-line sites are better.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

