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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,032
value
12,717
shipping
12,707
quality
12,701
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
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Quick, easy to checkout
March 4, 2021

Quick, easy to checkout

Date of experience: March 4, 2021
California
1 review
0 helpful votes
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Good, straight forward
March 4, 2021

Good, straight forward.

Date of experience: March 4, 2021
New York
1 review
0 helpful votes
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Placed my first order
March 4, 2021

Placed my first order. Site easy to use. So far, so good.

Date of experience: March 4, 2021
Alabama
2 reviews
0 helpful votes
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Easy and inexpensive
March 4, 2021

Easy and inexpensive

Date of experience: March 4, 2021
Texas
1 review
0 helpful votes
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Very good
March 4, 2021

Very good.

Date of experience: March 4, 2021
Montana
3 reviews
0 helpful votes
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Easy peasy
March 4, 2021

Easy peasy

Date of experience: March 4, 2021
South Carolina
1 review
0 helpful votes
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Great selection
March 4, 2021

Great selection. Great prices. Fantastic place to find books

Date of experience: March 4, 2021
Oklahoma
1 review
0 helpful votes
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Easy to navigate
March 4, 2021

Easy to navigate. Fair prices.

Date of experience: March 4, 2021
Massachusetts
1 review
0 helpful votes
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Easy to place on order
March 4, 2021

Easy to place on order. Thank you.

Date of experience: March 4, 2021
California
2 reviews
0 helpful votes
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Simplest checkout I have ever seen. Wish others did as well!

Date of experience: March 4, 2021
South Carolina
1 review
0 helpful votes
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Pretty easy to find the books I wanted and to go through the checkout. And to use coupons and get free shipping!

Date of experience: March 4, 2021
Massachusetts
1 review
0 helpful votes
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I can always count on Alibris to have the books I'm looking for and at a price you cannot beat!

Date of experience: March 4, 2021
California
1 review
0 helpful votes
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Good experience
March 4, 2021
Updated review

Very simple website but straightforward and works well with no glitches. Delivered the product in a reasonable amount of time. Product was as advertised and in great condition.

Date of experience: March 4, 2021

Very simple website but straightforward and works well...
February 18, 2021
Previous review

Very simple website but straightforward and works well with no glitches.

Date of experience: February 18, 2021
Texas
1 review
0 helpful votes
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Lost my order while trying to change address. Had to start over. Otherwise, like working with Alibris

Date of experience: March 4, 2021
Illinois
1 review
0 helpful votes
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Quick, easy, painless
March 4, 2021

Quick, easy, painless. The whole process was great

Date of experience: March 4, 2021
Florida
2 reviews
0 helpful votes
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So far so good, now let's see how long for it to arrive.

Date of experience: March 4, 2021
Texas
1 review
0 helpful votes
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Great service
March 4, 2021
Updated review

Glad I found you again... Was easy to find this book and reasonable..

Date of experience: March 4, 2021

Glad I found you again...
February 18, 2021
Previous review

Glad I found you again... Was easy to find this book and reasonable..

Date of experience: February 18, 2021
Maine
1 review
0 helpful votes
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Had what I was looking for
March 4, 2021

Had what I was looking for. Great experience shopping here. Will be ordering again.

Date of experience: March 4, 2021
South Carolina
1 review
0 helpful votes
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New customer--Looking forward to seeing the quality of the "Good" used book.

Date of experience: March 4, 2021
Missouri
1 review
0 helpful votes
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Great books for a great price!
March 4, 2021

Great books for a great price! The only thing I wish is that it would tell you cost of shipping before checkout.

Date of experience: March 4, 2021