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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,032
value
12,709
shipping
12,699
quality
12,693
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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I had a cartload, but when I changed my password, it all disappeared and several of my selections disappeared as well. Others were not available for a comparable price or the same sellers. Checkout was difficult to navigate. It was frustrating and took much longer than it should have.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 5, 2021
Pennsylvania
1 review
0 helpful votes
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The ordering process was so easy
March 5, 2021

The ordering process was so easy. I will visit again soon.

Date of experience: March 5, 2021
Connecticut
1 review
0 helpful votes
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I love shopping at Alibris
March 5, 2021
Updated review

I love shopping at Alibris - good selection and, with an account, it is easy to order as I don't have to keep typing in my address and charge card.

Date of experience: March 5, 2021

I wish there were a way to find multiple copies at...
February 19, 2021
Previous review

I wish there were a way to find multiple copies at the same seller to save on shipping costs.

Date of experience: February 19, 2021
New York
2 reviews
0 helpful votes
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I can buy more books because I can afford the prices and anything that allows me to buy more books is... let's just say appreciated

Date of experience: March 5, 2021
Canada
1 review
0 helpful votes
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Found what I was looking for very easily, lots of other interesting books also come up. I like the prices I find, but shipping to Canada is costly and takes extra time unfortunately. It's okay, I live with it!

Date of experience: March 5, 2021

Found what I was looking for very easily, lots of other...
February 13, 2021
Previous review

Found what I was looking for very easily, lots of other interesting books also come up.

Date of experience: February 13, 2021
Pennsylvania
1 review
0 helpful votes
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Gotta Luv Alibris
March 5, 2021
Updated review

Best prices around and very reasonable S &H options

Date of experience: March 5, 2021

Best prices around and very reasonable S &H options
February 19, 2021
Previous review

Best prices around and very reasonable S &H options

Date of experience: February 19, 2021
New York
1 review
0 helpful votes
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The order page could use some fine tuning. I had to re-enter my CC information three times before it was accepted.

Date of experience: March 5, 2021
North Carolina
1 review
0 helpful votes
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Not happy about the cancelled order which presented me with a choice of paying more or buying nothing.

Date of experience: March 5, 2021
Virginia
1 review
0 helpful votes
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Allow a place for the buyer to include a note
March 5, 2021
Updated review

Alibris didn't allow me to leave a note since it's a gift.

Date of experience: March 5, 2021

It didn't allow me to leave a note since it's a gift
February 18, 2021
Previous review

It didn't allow me to leave a note since it's a gift.

Date of experience: February 18, 2021
Ohio
1 review
0 helpful votes
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Found the books I needed at a great price
March 5, 2021
Updated review

Easy to find the books I was looking for and could select from several locations which had them in stock. Great prices and they were in at least as good a condition as they stated on the website.

Date of experience: March 5, 2021

Easy to find the books I was looking for and could...
February 19, 2021
Previous review

Easy to find the books I was looking for and could select from several locations which had them in stock

Date of experience: February 19, 2021
California
3 reviews
0 helpful votes
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Pretty simple and straight-forward, easy to navigate site. Thanks!

Date of experience: March 5, 2021
New Mexico
1 review
0 helpful votes
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Great, did have alot of sellers back out after My previous purchase, but a lot of my books seem to be getting sent,

Date of experience: March 5, 2021
Illinois
1 review
0 helpful votes
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Alibris had the books I wanted and gave me options as to condition, price, edition, hard/soft cover, etc.

Date of experience: March 5, 2021
Missouri
1 review
0 helpful votes
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Mandatory surveys suck
April 4, 2021

Mandatory surveys suck. Marketing majors should try to acquire a useful skill.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 5, 2021
Connecticut
1 review
0 helpful votes
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I love that I can get books at reasonable prices here.

Date of experience: March 5, 2021
Massachusetts
2 reviews
0 helpful votes
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It is easy to find the books I am looking far and checkout is a smooth process.

Date of experience: March 5, 2021
Florida
1 review
0 helpful votes
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I enjoy working with you
March 5, 2021

I enjoy working with you. I've been a customer for over 10 years!

Date of experience: March 5, 2021
Washington
1 review
0 helpful votes
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Simple checkout for accuracy
March 5, 2021

Simple checkout for accuracy. Easy to navigate site & items in my bag.

Date of experience: March 5, 2021
Indiana
1 review
0 helpful votes
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Thanks for your site
March 5, 2021

Thanks for your site. It really is great to be able to find books.

Date of experience: March 5, 2021
New York
1 review
0 helpful votes
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I'll take ALIBRIS over Amazon any day. Great books. Great descriptions. Fast shipping. Excellent prices.

Date of experience: March 5, 2021