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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Very easy to order the book I've been looking for.
Great selections, fair prices, interesting coupons.
Excellent range of choices and price points. Very easy to use site.
So - this order came through - but an entire OTHER ORDER did not. It said nothing about the books being back ordered - NOR IN THE EMAIL did it even tell me which books or orders were canceled. But this order came through and that's all that mattered.
I wonder if I ordered all from the same vendor if it would reduce shipping charges
The book availability and pricing was tremendous. But they would not accept the payment card I used for some reason and I had to use PayPal, which uses the exact card I was trying to use. So payment process was a pain. But
The book availability and pricing was tremendous. But they would not accept the payment card I used for some reason and I had to use PayPal, which uses the exact card I was trying to use. So payment process was a pain/
I did not understand that all the books come from different sellers. If I had known that from the beginning, and it's effect on shipping fees, I would have searched for same sellers to begin with. Happy I know now, wish I had known ahead of time.
All my transactions have been handled efficiently.
I found the book I was looking for very quickly. Checkout was a breeze too.
I appreciate being able to see where my purchase is being shipped from. Very easy to shop online for books.
Quick and easy. Finding books and buying them is seamless. It would be nice if Alibris had a customer review function. Reading other people's opinion of a book is very useful. Often, I read the review on Amazon and buy the book from Alibris.
Symbol next to listing indicates free shipping and I get charged for shipping. Eather its free or its not
Always find books here (big company bookstores, amazon) that others don't have.
I haven't ordered from here in years, but I should have been looking here in the first place.
Would have preferred ordering more than one copy from one vendor but couldn't see an option for that.
Your web site has changed so much since I was last here. It's lovely. I easily created a new account & placed an order for an elusive book I had been searching for.
I had gotten 3 volumes of a 4 volume series at a neighborhood book store but have temporarily relocated across the country & have been unable to locate a good used book store. So glad you're here!
Excellent collection and seamless purchasing process
Excellent collection and seamless purchasing process
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

