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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I always have a bit of problem at check out to get the Free shipping etc to come off the total. GAM
I'm in love with this site! It's super easy to use and I've found a lot of great deals! A total 10/10! If you're looking to build your manga collection on a budget, I would definitely suggest looking through here.
I couldn't figure out how to remove my sister's
Alaska address from mailing addresses. She died a month ago. Also i didn't understand that the books eligible for getting over the free shipping limit had to come from a certain list. And was there 15% off as email indicated?
ALSO - HOW DO I CHAGE MY EMAIL ADDRESS WITH YOU?
A temporary website issue lost all of the information in "my Cart" and I had to completely start over.
Alibris makes shopping relatively painless and usually has books I can't find from other sellers at reasonable prices.
Wish the discount option didn't have such high teaser purchase requirements.
Felt uncomfortable with the way the free shipping is displayed on checkout, didn't register until after I entered my credit card info.
Easy to navigate. Information provided makes it easy to select best options for the purchaser. All dealers seem top notch and honest to a fault, in their descriptions.
Shopping was quick, easy, and I found exactly what I wanted for a great price.
Obscure and much desired novels for inexpensive prices
Great selection of books at great prices. Very happy with this site.
Good selection, easy to order. I had to go elsewhere to get some idea of the contents, but that was no big problem. If you know what you want, this is the place.
I thought shipping was free for orders over $39 but apparently it's not.
They located the book I was looking for in a timely manner Thank you
Excellent online store. Books needed are available!
Easy to navigate website, with a quick and logical checkout process. A+
I often find what I'm looking for here when I can't find it elsewhere.
Nice website. Easy to purchase! Not many clicks. Instant, or almost, gratification.
This is the first time I've used Alibris. So like the saying goes, first impressions last a lifetime
Such a good selection when I need something out of the ordinary.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

