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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Website easy enough to use but will reserve judgment till I get the books
I found the books I was looking for cheaper than the used book website I usually use! Very excited to get these books for my second grader!
I order many books through Alibris. All the books look like new; I never had any bad experiences with Alibris. And Alibris sends the books in a very fast time. Thank you Alibris.
Great to find books I have been looking for! Thank you!
The process was fairly smooth. I think a word or two in the checkout form could be more clear.
Didn't really update me on shipping status that much on my last order.
Name of translator for books that aren't of English origin should be easier to find.
Easy to do. Thank you. Was glad to find this book finally.
YOUR "SUBSCRIBE FOR A DISCOUNT CODE" IS NOT FULLY TRUTHFULLY ADVERTISED. ACTUALLY YOU GET A CODE YOU CAN USE ONLY IF YOU BUY OVER $50. WHICH IS NOT WHAT THE AD TO SUBSCRIBE SAYS.
I LOVE Alibris, and have been ordering from you for several years, and referring lots of friends. It just took soooo long this time because none of the books that had the free shipping icons went into my cart! Every time I tried to check out the little truck had disappeared.
Just review my wish list. It's a frustrating, and tedious glitch in your system, which needs to be fixed, as it could easily be construed as a dishonest business practice.
The books that I was eventually able to order were fourth, even fifth choices.
Books were easy to find, by title, and a good selection of used to new.
Unfortunately, I did not find anything useful on this site, the films are all old, which can be found on the internet anyway, any on-line cinema now provides a large film library
Very helpful site, has updated versions. Easy to use
I have had good success in finding the books I was looking for, and all have been in good condition, and shipped in a timely manner.
Considering the current delays with the postal service, Shipping should be BOOK RATE/Media Mail not regular 3-5 day post for exhorbirant price! I will in future purchase books on Ebay where they ship books using book rate
Glad you had what I needed. It is hard to tell if the same book, same description, same seller, different prices are in the same condition. The order just needed more consolidation.
Well although is too soon to say but so far the transaction went well
This is the place to find that one book or piece of music that has eluded you for years.
I saw listed $2.90 for the book and then 2 minutes later it disappeared. Grrr!
I look forward to the book.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

