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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Great quality. Lots of bookstores to choose from so you can choose your location where it is shipped from and overall excellent prices. 10/10 would recommend
Great experience 10/10 loved my books and the prices I paid
Still missing a book from 08 March. I'll find seller.
The Coupons should extend or longer periods, especially for frequent shoppers like myself. It's frustrating to have to pay so much fir shipping. I try to avoid long distance shipping. The reason being that it's not good for our environment.
ALIBRIS ALWAYS HAS WHAT I AM LOOKING FOR AT A GOOD PRICE. I ALSO LIKE TO BROWSE THROUGH THEIR EXTENSIVE INVENTORY.
My last order is past the date of expected delivery and has not arrived. I have not received tracking information for that order. I am waiting to hear back from the seller for any updates. Since my class has started already, I have been forced to rent an electronic version of the text.
Such a great website! I'm able to find what I need super easy and quick!
Really organized and great suggestions based on my "Recently Viewed".
Superior. Please note one potential problem. The title "Sealed Orders" by Agnes Sanford - one copy is listed as hardcover, but the image shown is for the paperback, and the ISBN number looked incorrect, but I'm not for sure. It was also in the price range of the other paperbacks on list.
You keep sending me coupon codes via email, but I never get to use them because they arrive when I'm not ready to buy. It would be lovely if you'd somehow link an existing customer's account to their offered coupon code so I could access it when I'm ready to use it!
So far most of my orders come through in a timely fashion, and when I have trouble Alibris helps me get satisfaction.
Website was fast, efficient and the the price was reasonable. I appreciate that they were willing to ship to an alternate address.
Good selection. Site is easy to use. Appreciate the coupon.
Great prices and really good suggestions on similar books.
Usually fine a good selection of books i want.
Dont go anywhere else.
Everything was quick and convenient, and I could buy as a guest.
I'm hoping I purchased my book (and not rented it). It's a little unclear since a lot of the return verbiage discusses rental returns, and not purchased returns.
Always fast and easy, with a wonderful selection of books.
Website very easy to navigate and find what I want.
Ordering was quick and pretty easy. The boxes for entering credit card information were difficult to view. A more visible outline would be helpful (eg the text box outline for this 'comment' section is much easier to see.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

