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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,033
value
12,707
shipping
12,697
quality
12,691
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Nice layout made browsing an enjoyment and found copies not available elsewhere.

Date of experience: March 24, 2021
Iowa
1 review
0 helpful votes
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Vast selection
March 24, 2021

Vast selection. Prompt shipping. Books accurately represented

Date of experience: March 24, 2021
Missouri
1 review
0 helpful votes
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I'm very happy with the ease of searching for items and the ease of the checkout process.

Date of experience: March 24, 2021
Texas
2 reviews
0 helpful votes
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I love everything about this website, it gives me all the best deals on discounted books.

Date of experience: March 24, 2021
Florida
1 review
0 helpful votes
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Very happy that Alibris lets me know when books I am looking for are available. Shopping is easy and secure.

Date of experience: March 24, 2021
Minnesota
1 review
0 helpful votes
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I have loved your website since I attended my doctoral program.

Date of experience: March 24, 2021
District of Columbia
1 review
0 helpful votes
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Finding nice books at affordable price.
Just too bad I do not get free shipping from time to time being a long time customer here.

Date of experience: March 24, 2021
Virginia
3 reviews
0 helpful votes
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Glad to find scarce book for reasonable amount and user-friendly store.

Date of experience: March 24, 2021
Pennsylvania
1 review
0 helpful votes
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Affordable pricing which makes doing business or shopping at Alibris conveniently stress free as compared to other online outlets.

Date of experience: March 24, 2021
Texas
1 review
0 helpful votes
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Please include the shipping price alongside the price of each book.

Date of experience: March 24, 2021
Texas
1 review
0 helpful votes
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Always had great service and received products as described!

Date of experience: March 23, 2021
Florida
1 review
0 helpful votes
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Excellent selection and ease of use. Prompt service.

Date of experience: March 23, 2021
Virginia
1 review
0 helpful votes
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On my last order I never received "An Innocent Man" by John Grisham from the book store Second Chance.

Date of experience: March 23, 2021
South Carolina
1 review
0 helpful votes
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Easy to find what I was looking for at a great price!

Date of experience: March 23, 2021
Ohio
1 review
0 helpful votes
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Great quality
March 23, 2021

Great quality. Lots of bookstores to choose from so you can choose your location where it is shipped from and overall excellent prices. 10/10 would recommend

Date of experience: March 23, 2021
Massachusetts
1 review
0 helpful votes
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Great experience 10/10 loved my books and the prices I paid

Date of experience: March 23, 2021
Wisconsin
1 review
0 helpful votes
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Still missing a book from 08 March
March 23, 2021

Still missing a book from 08 March. I'll find seller.

Date of experience: March 23, 2021
California
1 review
0 helpful votes
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The Coupons should extend or longer periods, especially for frequent shoppers like myself. It's frustrating to have to pay so much fir shipping. I try to avoid long distance shipping. The reason being that it's not good for our environment.

Date of experience: March 23, 2021
Michigan
1 review
0 helpful votes
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ALIBRIS ALWAYS HAS WHAT I AM LOOKING FOR AT A GOOD PRICE. I ALSO LIKE TO BROWSE THROUGH THEIR EXTENSIVE INVENTORY.

Date of experience: March 23, 2021
Maryland
1 review
0 helpful votes
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My last order is past the date of expected delivery and has not arrived. I have not received tracking information for that order. I am waiting to hear back from the seller for any updates. Since my class has started already, I have been forced to rent an electronic version of the text.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 23, 2021