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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Difficult to see the latest edition when searching
I'd like more information on shipping. Specifically I want the choice to only use U.S. mail- that is the greenest shipping choice. Is it possible to show that option?
Also I saw that you are head quartered in SF Bay area. I haven't seen many used book sellers from California. It would be great if we had more local choices through Alibris.
I would appreciate a follow up about my two requests; however, they are unrelated to this specific order. Thank you.
You said free shipping until Sunday. It was not free
You offer a book that is no longer available. Not cool
The site is easy to use. The prices are competitive. I can often find titles not available in other venues because they only handle "new books." I have used alibris for a number of years, and have never been disappointed by the vendors or the company. Thank you!
Selection and price are good, thought the shipping fee was high for two books. Media mail is so much cheaper to ship.
Website is easy to use and I can always find the book I want!
I've always loved shopping at Alibris. Great deals. Fast shipping.
Right now, things are quite fine. I should point out that, to the best of my recollection, ANY Alibris password I do have has been saved and MUST already be a matter of record with you.
It had been a while since I have purchased a book from Albris. Last night my cart dissappeared when I had to change my password. Tonight, the issue I have is my credit card security code being delared invalid -twice... That is NOT CORRECT... That is frustrating. SC
I love this site. I order frequently. But the site doesn't work so well. I have repeatedly ordered two of the same book because it is put into the 'no longer avail' list at the top, i have to go in and find another copy, but the site doesn't say HEY! You already have this in your cue. Anyway to fix this? Also. Too many hits back and forth mean you sort of lose the plot on whats in the order placed. I wish this feature worked better. Also. I don't know how to return the one of two of the same books. It's not clear. This is the freaking third time i've done this. I cannot make gifts out of mistakes forever!
I've ordered books from alibris
Since college 10+ yrs
I am pleased with the condition my books have come in.
You guy's always have something in stock that i'm looking for
Some of the sellers charging double or more for standard ship price on a 1-2 dollar book. I'm guessing you don't have any control of this just wanted to put it out there. It looks like they are selling a book cheaper than other and they are not in fact. Slimy and under handed so I just dumped those books off my purchase today.
When trying to use the advanced search the typed in fields did not automatically delete while fixing errors or puttin in new information.
This makes the 5th turban I will have ordered from Alibris. They're great! Thank you!
I had a question for the seller and it was delivered and answered very quickly!
Item was in stock, easy to find, reasonable price, easy website
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

