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Alibris

4.7

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We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,032
value
12,728
shipping
12,718
quality
12,712
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

West Virginia
1 review
0 helpful votes
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Difficult to see the latest edition when searching

Date of experience: March 29, 2021
California
1 review
0 helpful votes
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I'd like more information on shipping. Specifically I want the choice to only use U.S. mail- that is the greenest shipping choice. Is it possible to show that option?

Also I saw that you are head quartered in SF Bay area. I haven't seen many used book sellers from California. It would be great if we had more local choices through Alibris.

I would appreciate a follow up about my two requests; however, they are unrelated to this specific order. Thank you.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 29, 2021
Oklahoma
1 review
0 helpful votes
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You said free shipping until Sunday. It was not free

Date of experience: March 29, 2021
Arizona
1 review
0 helpful votes
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You offer a book that is no longer available. Not cool

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 29, 2021
New Hampshire
1 review
0 helpful votes
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The site is easy to use
March 29, 2021

The site is easy to use. The prices are competitive. I can often find titles not available in other venues because they only handle "new books." I have used alibris for a number of years, and have never been disappointed by the vendors or the company. Thank you!

Date of experience: March 29, 2021
New York
1 review
0 helpful votes
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Easy to shop
March 29, 2021

Easy to shop. Hope the package comes as described and expected.

Date of experience: March 29, 2021
New York
2 reviews
2 helpful votes
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Selection and price are good, thought the shipping fee was high for two books. Media mail is so much cheaper to ship.

Date of experience: March 29, 2021
Illinois
1 review
0 helpful votes
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Website is easy to use and I can always find the book I want!

Date of experience: March 29, 2021
Washington
1 review
0 helpful votes
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I've always loved shopping at Alibris. Great deals. Fast shipping.

Date of experience: March 29, 2021
Canada
1 review
0 helpful votes
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Right now, things are quite fine
March 29, 2021

Right now, things are quite fine. I should point out that, to the best of my recollection, ANY Alibris password I do have has been saved and MUST already be a matter of record with you.

Date of experience: March 28, 2021
Tennessee
1 review
0 helpful votes
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It had been a while since I have purchased a book from Albris. Last night my cart dissappeared when I had to change my password. Tonight, the issue I have is my credit card security code being delared invalid -twice... That is NOT CORRECT... That is frustrating. SC

Date of experience: March 28, 2021
Nevada
1 review
0 helpful votes
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I love this site
April 28, 2021

I love this site. I order frequently. But the site doesn't work so well. I have repeatedly ordered two of the same book because it is put into the 'no longer avail' list at the top, i have to go in and find another copy, but the site doesn't say HEY! You already have this in your cue. Anyway to fix this? Also. Too many hits back and forth mean you sort of lose the plot on whats in the order placed. I wish this feature worked better. Also. I don't know how to return the one of two of the same books. It's not clear. This is the freaking third time i've done this. I cannot make gifts out of mistakes forever!

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 28, 2021
California
1 review
0 helpful votes
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I've ordered books from alibris
Since college 10+ yrs
I am pleased with the condition my books have come in.

Date of experience: March 28, 2021
Colorado
1 review
0 helpful votes
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You guy's always have something in stock that i'm looking for

Date of experience: March 28, 2021
Missouri
1 review
0 helpful votes
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Some of the sellers charging double or more for standard ship price on a 1-2 dollar book. I'm guessing you don't have any control of this just wanted to put it out there. It looks like they are selling a book cheaper than other and they are not in fact. Slimy and under handed so I just dumped those books off my purchase today.

Date of experience: March 28, 2021
Florida
1 review
0 helpful votes
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When trying to use the advanced search the typed in fields did not automatically delete while fixing errors or puttin in new information.

Date of experience: March 28, 2021
Tennessee
2 reviews
0 helpful votes
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This makes the 5th turban I will have ordered from Alibris. They're great! Thank you!

Date of experience: March 28, 2021
New Mexico
1 review
0 helpful votes
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All great
March 28, 2021

All great. Good books, easy to find. The only thing I dislike is the auto-enroll in email subscription. Blech.

Date of experience: March 28, 2021
Idaho
1 review
0 helpful votes
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I had a question for the seller and it was delivered and answered very quickly!

Date of experience: March 28, 2021
Pennsylvania
1 review
0 helpful votes
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Item was in stock, easy to find, reasonable price, easy website

Date of experience: March 28, 2021