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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Web interface is confusing. I could not spot where I could change the delivery address.
Love all the information on book condition, and the selection.
I will give feedback after receiving my book in good condition with my CD, because this is the 3rd book without my CD coming with the book.
Thank you.
Excellent choices of selections with informative information.
It would be nice if shipping cost was displayed at the time we were choosing between volumes. Sometimes it may make the difference between which ones we buy, and it'd avoid the "oh yeah, shipping costs as much as the book does" price shock when checking out.
It took me 2 days to place order at the price I chose got it at the price I wanted after you all sent me an email with the incomplete order
Easy to use. At first I couldn't find the place for the coupon, but your Help section answered it for me
I have ordered several books from them they always have what you are looking for, shipping is crazy but it comes to what you would spend anyway in store and they always have what you want and need
Navigation on the site is very easy and intuitive.
So easy to find books! Awesome prices! Love Alibris!
I'm committed to avoiding Amazon in lieu of supporting independent sellers. Thank you for being a phenomenal alternative.
Easy searching, good information on condition of used books. Check-out a little glitchy and no option for tax exempt purchase or institutional account.
Shipping is too expensive! Please at least offer media mail shipping options!
Second time I order this book, your system did not register first time even though paypal did
I was able to find every book on my wish list and complete one of my current collections for a very decent price.
Great so far (I hope, anyway. I found the book I was looking for, but we'll see how long it takes to arrive
One thing I did not like was a few US based sellers make it look like they ship from the US but actually ship from out of country.
It is awesome to be able to connect with sellers from around the world.
Good categories, accurate descriptions & nice selection.
I thought there would be a combined shipping cost since I purchased all 4 CDs from the same store
Alibris has many of the quirky, uncommon titles I look for, all at great prices. They're as good as Amazon, and--most important--they're not Amazon!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members