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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Good I got my order now I'm just waiting for it to ship out and get sent to me thank you
It has been awhile and I always had great experiences with alibris. This is why I have placed another order.
I like it. Although the website could use a more modern look.
Generally OK. Kept gave to reenter preferences in each search. Redid search from scratch without always getting the same results.
Good search results. Easy to compare different options for each book.
Everything has been satisfactory; have shopped here for years
Great selection of both collectable books as well as standard reading fare. I've never been disappointed.
I love the prices and the condition that my books arrive in
The feature to save me money by getting me books from the same seller when I checked out was A+. Great work from your team on putting that feature together.
I love that all the purchase options are so clear.
I gave you 4 stars because the transaction was smooth. However, you didn't give an alternative to standard shipping, otherwise I would have given you 5 stars. Also, the seller is under the impression that you give all kinds of alternative shipping choices. Not so...
It was a little frustrating as I forgot my password and tried to sign in as a guest. But it would not accept me as a guest, so I had to create a new password. It took more time than I expected, but finally I succeeded
I was excited by the prices, till I realized the sellers were charging higher than average shipping. Still - the total price of most books was reasonable.
Would like to know shipping delay and cost when picking a used book - so I know which one to pick
I'll be able to make a comment about my experience once my order has arrived.
Better than any library system i have ever had the honor to use
Clean, efficient and easy to make a decision. Time sensitive. Thanks.
Handled details quickly and without unpleasant surprises
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members