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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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OK, after changing password. Where's the $5 credit for signing for newsletter?
Had what I was looking for when no one else did. Thank you.
I have quarantined from home, but I really appreciate the option to have books sent to: me at a different, otherwise the books would be piling up at my front door. I also have had great experience with your customer service, they were very efficient. My problem was handled quickly. I didn't feel like it was the first day on the job for the customer service agent.
Always a good shopping experience. Wish you would make available more substantial coupon savings sometimes.
I shop with Alibris on a consistent basis because they almost always have what I am looking for.
Poor shipping rates. Even when I selected books all from the same seller I was still charged full price shipping for each. It should be discounted if they are all coming from the same place. I intended to place a very large order but then quickly changed my mind when I saw shipping was going to cost $60! That is outrageous.
A good experience. Would have been better if I could get free shipping.
So Far so good. On last order, shipper gave refund after my inquiry a month after order. They claimed book was damaged and returned to them.?
I've always enjoyed the quality of the books I've ordered!
When looking at different books, it would be nice to sort by seller so I can buy multiple books from the same seller and save on shipping
So happy you are not AMAZON. Im finished with sending billionaires into space- unless we can jettison them there permanently.
I enjoy your website and is easy to find used books for a very lower price. I read books and give them away. My place of origin strongly beleives a person must share knowledge with others. So we usually pass it on free to others for further enjoyment. To make a story and a book to travel very far, one must share it with other people. Today knowledge in online for people to gain free common and universal knowledge. We were the rebels that wanted to make a change. It is only few ways to help people, you give them a job, and also an education and freedom to read as many free books as posible. Thanks for doing a nice job and be helpful.
Love Alibris. Never had a bad experience, all my books arrive on time, overall great site to order from. Also, great prices.
I ordered a book and six weeks later it still wasn't here, with no updates from you. I was assured by the seller in London that they had shipped the book to your warehouse. Then I was told by you that the book was in the warehouse waiting to be shipped. A week or two later I'm told the book is no longer available. Not a good experience
No issues so far! Just had some issues entering credit card information.
I'd like to know which books apply to free shipping before I check out.
Seems straight forward. Will see how long till delivery.
They have books here I have been unable to locate anywhere else.
Easy to use. Though when I was nearly ready to confirm my order I thought of another book I wanted to look for and I wished there was a button on that page to "add something." Nevertheless it all worked out fine.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members