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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,018
value
12,479
shipping
12,469
quality
12,463
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
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Excellent database of books needed for research project.

Date of experience: March 26, 2021
Montana
1 review
0 helpful votes
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Worked fine
March 26, 2021

Worked fine. Please don't send me email or sell me and or my data!

Date of experience: March 26, 2021
New Jersey
1 review
0 helpful votes
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Almost always find what I'm looking for and the descriptions are accurate.

Date of experience: March 26, 2021
California
1 review
0 helpful votes
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Sometimes it takes a long time for an order to be shipped. I ordered a book 10 days ago and it is not even shipped.

Date of experience: March 26, 2021
Ohio
1 review
0 helpful votes
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Very useful and convenient when it comes to finding a book.

Date of experience: March 26, 2021
Florida
1 review
0 helpful votes
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Alibris is a fantastic resource for getting hard-to-find books quickly.

Date of experience: March 26, 2021
Canada
1 review
0 helpful votes
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Very Slow Delivery
April 25, 2021
Updated review

Delivery took over a month so there were some complications along the way obviously. It arrived a little battered but not bad for the travels it must have taken and I can only imagine the weight and tumbling it must have endured. Still, a good price and worth the wait from a reliable book seller.

Date of experience: March 26, 2021

Hopefully, found a new book in excellent condition...
February 15, 2021
Previous review

Hopefully, found a new book in excellent condition from a reliable book seller and decent shipping cost.

Date of experience: February 15, 2021
Pennsylvania
2 reviews
0 helpful votes
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OK, after changing password
March 26, 2021

OK, after changing password. Where's the $5 credit for signing for newsletter?

Date of experience: March 26, 2021
Georgia
2 reviews
0 helpful votes
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Had what I was looking for when no one else did. Thank you.

Date of experience: March 26, 2021
Connecticut
1 review
0 helpful votes
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I have quarantined from home, but I really appreciate the option to have books sent to: me at a different, otherwise the books would be piling up at my front door. I also have had great experience with your customer service, they were very efficient. My problem was handled quickly. I didn't feel like it was the first day on the job for the customer service agent.

Date of experience: March 26, 2021
Pennsylvania
1 review
0 helpful votes
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Always a good shopping experience
March 26, 2021

Always a good shopping experience. Wish you would make available more substantial coupon savings sometimes.

Date of experience: March 26, 2021
Colorado
1 review
0 helpful votes
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I shop with Alibris on a consistent basis because they almost always have what I am looking for.

Date of experience: March 26, 2021
Texas
1 review
0 helpful votes
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Poor shipping rates
April 25, 2021

Poor shipping rates. Even when I selected books all from the same seller I was still charged full price shipping for each. It should be discounted if they are all coming from the same place. I intended to place a very large order but then quickly changed my mind when I saw shipping was going to cost $60! That is outrageous.

Date of experience: March 26, 2021
Missouri
1 review
0 helpful votes
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A good experience
March 26, 2021

A good experience. Would have been better if I could get free shipping.

Date of experience: March 26, 2021
Nebraska
1 review
0 helpful votes
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So Far so good
March 26, 2021

So Far so good. On last order, shipper gave refund after my inquiry a month after order. They claimed book was damaged and returned to them.?

Date of experience: March 26, 2021
Georgia
1 review
0 helpful votes
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I've always enjoyed the quality of the books I've ordered!

Date of experience: March 26, 2021
California
1 review
0 helpful votes
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When looking at different books, it would be nice to sort by seller so I can buy multiple books from the same seller and save on shipping

Date of experience: March 25, 2021
GB
1 review
0 helpful votes
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So happy you are not AMAZON
March 26, 2021

So happy you are not AMAZON. Im finished with sending billionaires into space- unless we can jettison them there permanently.

Date of experience: March 25, 2021
California
1 review
0 helpful votes
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I enjoy your website and is easy to find used books for a very lower price. I read books and give them away. My place of origin strongly beleives a person must share knowledge with others. So we usually pass it on free to others for further enjoyment. To make a story and a book to travel very far, one must share it with other people. Today knowledge in online for people to gain free common and universal knowledge. We were the rebels that wanted to make a change. It is only few ways to help people, you give them a job, and also an education and freedom to read as many free books as posible. Thanks for doing a nice job and be helpful.

Date of experience: March 25, 2021
California
1 review
0 helpful votes
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Love Alibris
March 26, 2021

Love Alibris. Never had a bad experience, all my books arrive on time, overall great site to order from. Also, great prices.

Date of experience: March 25, 2021