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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Able to find large print copies for our church library.
I appreciate all of the filters that can be used to choose book conditions!
Alibris won my loyalty for keeps when a shipment from you failed to arrive, I reported the fact after a month's wait, and you sent a replacement. I appreciated, and appreciate, your trust.
Quickly found what I was looking for and checkout was fast and easy.
Never have I gotten anything bad. Truly satisfied.
This is the second time I was told an item I had successfully ordered was not actually available. This time I had even been sent an e-mail that the item had shipped as well! That is multiple levels of misleading.
I was given this website to order a gift for my son in law. It was very easy and staraight forward. Thank you for that.
To be able to look inside the book to table of contents would be a plus... thanks for offering this book.
Not impressed, but not inconvenienced either, So B+ for being functional and largely seamless.
It's been some years since I purchased a book here. My address has changed 3 times. I could not change my address until I entered a new card.
You have the books I want! And it is easy to order.
Love the prices you offer for new books! Highly competitive price, I don't know if I'll buy books from anywhere else. Also appreciate that you guys sell used books from various used book stores around the country, helping support small businesses. Would like to see if you guys can manage those who raise prices of books that are not being printed at the moment. Don't appreciate people scalping us for books that will be printed in a few months or so.
Was looking for my $5.00 off feature but it never came through.
A few additional options to filter and narrow down would help.
Quickly found book, multiple choices among sellers, quick checkout
Getting the "promo" discount is confusing. I gave up on trying to get the "free" shipping or "$4" promo discount "Blossom".: where was it?
Easy to use site, checkout was fast and simple. Found my book at a great price!
It was all good until I had to enter my new shipping address three times. It should be fine next time. Thanks.
This was a simple quick process for shopping and buying books!
Easy to use, found exactly what I needed and it was available. I really liked the price.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members