On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
As always I found the search a delight in the realm of used books.
Alibris is my go-to for books! Whether I am looking for something new, rare, or obscure, I look to Alibris first.
Enjoy browsing and shopping at Alibris. They have those odd out of date things I can't find anywhere else. And, the prices are good too.
Navigating pages was easy as was using the Search for the specific book I needed for a study.
Site goes in circles when trying to change the shipping address.
The sight kept kicking me back. I wasn't sure if I paid for it or not because I selected payment and then it kicked back again saying chart was empty. Had to go all the way back into the store and find it again.
The search using only two words brought me to exactly the book/instructional manual I needed. Very pleased, highly recommend.
It said if I signed up for texts I'd get a $5 off coupon. Once I did the coupon was only good if I spent over $45 which is not what it said. So I did not get the $5 off and signed up for texts. A bit frustrating
You do a wonderful job of providing a great variety of books at reasonable prices. In general, shipping costs have greatly increased across all fields of merchandise.
I experience frustration with this on a regular basis. Your shipping seems to reflect real costs and that is helpful.
It was hard to find a free book to get free shipping and when Indid Imstill didn't have free shipping. Confusing. The link said ggelgible free shipping but aim added the book with a appropriate price and aim was still charged shipping.
Excellent service. I love the details on the condition of the items and how they are carefully wrapped for delivery.
I'm pleased to be able to find the book I'm interested in and which I expect will be of the same high quality I have experienced before from this bookseller.
Easy, historically a great experience and I hope I'm really supporting small book seller too because I can get the book locally but I have decided my local book shop does very well and can share the opportunities to sell, so I give by way of using Alibris.
Always a breeze! I have ordered many books from Alibris and have never been disappointed
Always fast and easy! I haven't had a bad experience yet! I was even given a refund on a book I already had that I ordered again!
Good communication. Provided update on original purchase having to be cancelled with refund issued -- but mentioned availability of another book at the same listed price.
As always, my experience with Alibris has been very good. I found what I wanted easily, and the purchasing process has been easy. Thanks!
Good - I appreciate the information given on Alibris, but more importantly I appreciate the prices and the rapid response given after I have ordered.
SO FAR EXCELLENT. I WILL KNOW FOR SURE AFTER I RECEIVE THE BOOK. HOW IT IS PACKED SO THAT IT DOES NOT GET DAMAGED.
A broad selection for each title.
Reasonable priced
Freight costs not so friendly.
Descriptions are woefully inadequate and they won't fix it. But selection and pricing are marvelous. Gotta go 5 star
Not always but almost always find exactly what I'm looking for here at prices WAY cheaper and with easy ordering and reasonable shipping. I despise Amazon's attempted monopoly of everything and here is part of the solution.
Alibris makes it SO MUCH EASIER than other used book sites: ease of finding: condition; shipping; everything is set up well and works well; goes right to payment; security online is good. THANK YOU ALIBRIS. You Rock!
It's easy to find the edition; condition; and price with shipping; thanks
Impressive and comprehensive information on the product and faster processing of the order
Always has what I'm looking for. Always arrives in the appropriate time period.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members