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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I had to re-enter my credit card number three times because the credit card address would not accept "CA"
Using Alibris to find the books I want secondhand extremely easy, and the prices are consistently even lower than most used bookstores. Shipping is usually very quick, and if a book you ordered becomes unavailable they let you know right away.
Great experience great prices best deal on the net
Great shopping experience so far. First time ordering from Alibris.
My Shopping experience was secure, fast, and this is a real blessing for me because I couldn't find this book on other websites.
Good please send me the book I have nothing to say
Used before also. Each time found to be quick, easy and reliable. Descriptions accurate and concise. Delivery in reasonable amount of time. Overall excellent.
Alibris won my loyalty for keeps when a shipment from you failed to arrive, I reported the fact after a month's wait, and you sent a replacement. I appreciated, and appreciate, your trust.
Quickly found what I was looking for and checkout was fast and easy.
Never have I gotten anything bad. Truly satisfied.
This is the second time I was told an item I had successfully ordered was not actually available. This time I had even been sent an e-mail that the item had shipped as well! That is multiple levels of misleading.
I was given this website to order a gift for my son in law. It was very easy and staraight forward. Thank you for that.
To be able to look inside the book to table of contents would be a plus... thanks for offering this book.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

