Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Shopping fine; frustrating shipping more than book
Its really good. I can always find the best deals! Will use it again
I appreciate the wide choice of books at good prices. Thanks for having reliable sellers.
Thank you! If you come across any more copies of The Sicilian Amulet -- at a reasonable price! -- please let me know. I am the author and have run out of author's copies.
Easy to use site. I find what I'm looking for. Prices are great. Shipping seems a bit high, but I can't get what I'm looking for locally as easily as I can here.
Excellent webpage setup. Easy to navigate. Useful links to locate authors and titles. Easy to find various editions of the same work, in order to find preferential content.
Website easy to use
Please update with my new email: *******@gmail.com
(old email was *******@embarqmail.com)
Excellent selection and detailed descriptions of the conditions of the books
Easy to find what i was looking for. Easy to comparison shop. Easy to complete purchase!
I finally made the decision to purchase this book. I gave one to a church because I felt unworthy to touch it. Maybe it can help me though. It gives a lot of details and tells you other stories that may not be in generally circulated bibles. I want to read about Thecla again or about dancing.
Always enjoy browsing and choosing books on Alibris
Good by comparison with other outlets for same book.
You had the books, some were cheap, the shipping was affordable
Haven't ordered books from Alibris in years - but I've never experienced any difficulties at all with this company.
Confusing as hell--may have accidentally ordered two copies; missed out on cheaper one
Site is well designed and easy to navigate, and the price of the book I ordered is competitive.
Good and relatively easy to use. Allowing Delivery Pricing earlier in the cycle would benefit more.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

