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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,018
value
12,477
shipping
12,467
quality
12,461
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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I've purchased this book used several times and have been disappointed with each one. I'm so happy to find it new and for a great price.

Date of experience: April 14, 2021
Washington
2 reviews
0 helpful votes
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They had books I had no idea I could not possibly exist another day without! :)

Date of experience: April 14, 2021
Florida
1 review
0 helpful votes
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Always has just what I'm looking for. Great concept.

Date of experience: April 13, 2021
New Mexico
2 reviews
0 helpful votes
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Found what I am looking for overall. I am satisfied with the purchases.

Date of experience: April 13, 2021
Texas
1 review
0 helpful votes
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Quickly found item
April 14, 2021

Quickly found item. Love that offer old paperback editions at very good prices and enable PayPal for payment.

Date of experience: April 13, 2021
California
1 review
0 helpful votes
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Quick & easy
April 14, 2021

Quick & easy. Thanks for the coupon! It really helped.

Date of experience: April 13, 2021
Canada
1 review
0 helpful votes
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1 I am not confident about the accuracy of the description of a book's condition.
2 I entered my email but did not get a $5 coupon.
3. I like the range of books listed and the notes on the books can be useful.

Date of experience: April 13, 2021
Massachusetts
1 review
0 helpful votes
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So many great books to add to our homeschool library!

Date of experience: April 13, 2021
California
1 review
0 helpful votes
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EZ to use
April 14, 2021

EZ to use. EZ on the eye. Fun experience!

Date of experience: April 13, 2021
Pennsylvania
1 review
0 helpful votes
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Why can't I cancel an order immediately after making it? I wanted to cancel this order because I picked the wrong book and now I am struck with it

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 13, 2021
Massachusetts
1 review
0 helpful votes
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Shipping is a lot and it better not come in an Amazon package.

Date of experience: April 13, 2021
Ohio
1 review
0 helpful votes
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The expedited tracked shipping option for the same price as standard disappeared when I attempted to order. I don't want to stay in Wisconsin!

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 13, 2021
Minnesota
1 review
0 helpful votes
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My first order
April 14, 2021

My first order. You didn't have books that I was interested in available with free shipping. Disappointed in that.

Date of experience: April 13, 2021
California
1 review
0 helpful votes
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Got good movies and CDs from here that have all worked and at good price.

Date of experience: April 13, 2021
Illinois
1 review
0 helpful votes
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Alibris is always my first stop when looking for books to read...

Date of experience: April 13, 2021
District of Columbia
1 review
0 helpful votes
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I have been happy with all my purchases and recommend Alibris to my friends

Date of experience: April 13, 2021
Pennsylvania
1 review
0 helpful votes
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I am trying to create an account and after typing in password, it comes up again and again so it takes up up valuable time.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 13, 2021
Montana
1 review
0 helpful votes
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I have always loved Alibris
April 13, 2021

I have always loved Alibris. They have everything! The website is high navigable and easy.

Date of experience: April 13, 2021
Florida
1 review
0 helpful votes
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This was very easy!
April 13, 2021

This was very easy! We're grieving & need this book

Date of experience: April 13, 2021
Canada
1 review
0 helpful votes
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The order process was quite smooth, clear and well organized.
Thanks for your service.

Date of experience: April 13, 2021