On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I received my book on time. For being used it looks brand new. It's in perfect shape. Thank you so much.
So far, so good! Easy to find what I wanted + arrange for billing & shipping.
I received my copy of this book…. It is a book our book club will read in August, so I have not gotten into it yet. The copy is great…. Looks brand new.
Somebody said to me that you don't do this book... it is specialised from the authors...
It made me worry.
But you came through for me!
Voy a la mitad del libro y siento que es algo que sabemos pero necesitamos que alguien mas nos diga para creecer, vale la pena
Slow ship by actual vendor, since Alibris seems to act for independent booksellers.
I was disappointed to get to the end and find out that it may take 3-11 days to receive the book AND that it will cost the same as it would have to buy it on Amazon where I could get it within 1-2 days.
Easy to order and arrived in very good condition. Was very pleased to find the book and impressed with the service.
Book delivered swiftly to international customer, no issue with customs. Book condition exactly as stated. Happy to use again.
My counselor suggested this book. Can't wait to read it. Had a really good experience with all of you.
The price of shipping was a bit of a sticker shock when I got to check out. Cost significantly more than the books
Great selection of movies and website was easy to navigate.
Ordering process was quick and easy to navigate and purchase item was delivered in a reasonable time
Very precise and easy method to locate and order the desired book.
Cannot add discount coupon for which I am entitled. It is not fair. As this would partially pay for shipping.
The book arrived as expected. There are some dirty stickers on the book which is unexpected, but overall a good experience, taking off one star for that reason.
Very easy process from start to finish. Very informative item description.
I am super glad to be able to find the books I love and buy them on a platform other than Amazon.
Ease of use in finding the book I was looking for. Thanks and God bless.
Easy to use. Easy to use. Easy to use. Easy to use. Easy to use. Easy.
Very easy checkout the price is great. I am so glad to finally have this book. I love this author so much
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members