Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I found was I was looking for here as usual. Got a good price too!
Awesome selection of used books, fair prices, timely shipping
Easy, but password creation box is really too small. OK... 50 characters. H... Reputation and stands out as a quality, unique book experience. Cerebral and quality.
Everything was great - thank you very much!
The delivery took a total of 20 days - completely fine. The packaging also arrived here in good condition.
I like the selection and the information that helps me choose a vendor. My orders have always been shipped quickly and packaged safely.
Easy to use. Nice prices. And 29 more characters worth of praise.
Very easy to select my preferred copy, and to place the order. I was looking for an old, somewhat obscure book and it ended up being so easy to find and order.
Book was better than described, was carefully wrapped, and came earlier than promised. Perfect service!
Fast service, great selection. I always check Alibris before I make a book purchase.
Item arrived in a reasonable amount of time. Good price. Item was in good shape. I highly recommend Alibris.com.
Was able to buy the books i needed, in great condition, at low prices — and received them days later!
Easy to navigate site. Found what I was looking for. Wish more off with coupons. Decent prices. Looking forward to my shipment. Thank you>
Alibris is my go-to book store. I am always satisfied with my purchases.
Order received on time, book in good condition………………………….
Good price, low shipping. Many selections. Not Amazon-yay.
I found what I was looking for at terrific prices. This is a great site.
Alibris has been a very good shopping experience. Thank you! I'll be back! =)
Always great used book prices; however, many times I pay 5 times as much for shipping as I do for the paperback. It is discouraging...
Super easy to find what i needed at an amazing price and even easier to create an account and check out.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

