On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very thorough with search for the book. Quick find and checkout.
Clean website made it easy to make selection and continue through the checkout info and payment.
My shopping experience has been very good so far. I appreciate your offer to consolidate books being bought at the same store to save me money. I look forward to receiving my books and ordering more.
A good source for hard-to-get books. The site is easy to use.
Excellent info, excellent website, have purchased from your company before. Like the ability to make a charitable donation at the same time.
Glad to know you are available for hard-to-find books!
Always happy with my purchases and experiences with Alibris.
I was going to by 100 dollars in books, however i could not get the books for the price i was able to pay since shipping and handling was over my budget. I like to order more books, but shipping and handling price is too high to pay for used books.
Description of book is more accurate than on Amazon.
Important for an expensive book!
I've had no problems with your service and I've used it many times.
Ordering is easy. I'm anxious to see how well the rest of the process works!
I always receive books on time and get wonderful customer service. The selection of books is often just what I'm looking for.
Ease of ordering and readily available title made for a happy experience.
Wonderful selection. Would like to have better idea on shipping costs before checkout.
I love this site they always have what I'm looking for and it comes up fast.
I enjoy your great selection and ease of navigation, but would like to see shipping costs more visible.
Had everything I was looking for, from first book to last.
Found just what I wanted! Fast easy check out. Prompt, gracious service!
Thank you!
Very Difficult to change shipping address. Had to quit internet browser and log back in again. Shipping choices limited. I know from past purchase that independent sellers can take their sweet time shipping items and often do. Why does alibris appear to charge at 1st class parcel rates and deliver at slower and cheaper media mail rate? Delivery window excessively wide.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members