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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Description of book is more accurate than on Amazon.
Important for an expensive book!
I've had no problems with your service and I've used it many times.
Ordering is easy. I'm anxious to see how well the rest of the process works!
I always receive books on time and get wonderful customer service. The selection of books is often just what I'm looking for.
Ease of ordering and readily available title made for a happy experience.
Wonderful selection. Would like to have better idea on shipping costs before checkout.
I love this site they always have what I'm looking for and it comes up fast.
I enjoy your great selection and ease of navigation, but would like to see shipping costs more visible.
Had everything I was looking for, from first book to last.
Found just what I wanted! Fast easy check out. Prompt, gracious service!
Thank you!
Very Difficult to change shipping address. Had to quit internet browser and log back in again. Shipping choices limited. I know from past purchase that independent sellers can take their sweet time shipping items and often do. Why does alibris appear to charge at 1st class parcel rates and deliver at slower and cheaper media mail rate? Delivery window excessively wide.
Would have placed a larger order but didn't want to pay $60 in shipping!
Pretty Good so far. I do wish that library copies of books were more clearly denoted, and weren't marked as "Good" by sellers (as they are covered in stickers and wouldn't qualify as a formal gift IMHO)
I really enjoyed the various price offers for the books and appreciated the coupons as well!
'Glad to see another big company competing against the mammoth Amazon. 'Keep up the great work.
Good selection. Be nice if it would keep track of the items and estimated shipping as you add them, for those of us on a budget!
Alibris should educate buyers of "hardcovers" of sellers using "rebound"/"library binding" and listing these as "new" books. These tend to be of inferior quality (basically paperbacks that have been bound with a third-party cover that are often misaligned or inappropriately sized)
Great site always looked never purchased. First Three books from the site, we will see how it goes
Great selection- easy to find what I need and choose the best price for my budget!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members