On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I've placed (2) orders that never arrived! Extremely frustrated and disappointed. Would NOT recommend Alibris to anyone at this point!
Books easy to find, reasonable rate. Hard to change number of books ordering
Late in the check-out process.
It was super quick without problems or delays, and the book I was looking for popped up instantly.
I usually find what i'm looking for. Alibris is a dependable place to shop
Easy to search for and find the book I wanted. Well-organized to select the exact copy I wanted. Streamlined checkout with tax and shipping up-front, and estimated time of arrival.
I like the "sign in as guest" option. I didn't necessarily need to open an account.
Excelent. I truly pray it happens the way we just honored each others buisness purchase. If all goes well. You have my attention and my purchasing buisness ok. Good luck to us both. Thanks...
Always pleased with options to purchase from various sellers.
I love this site! Have been coming here for along time!
I like it but the estimated shipping on the checkout page is... not okay! Please change this to ACTUAL shipping amounts and discounts.
I was linked here from a google search, they had what i wanted at a fair price with reasonable shipping
I had a coupon but there was no place to add it. Unfortunately that cost me extra money.
I couldnt find the cart to review it. I also would like to see shipping costs earlier.
Cheap and convenient. I would never consider using another service for acquiring media after engaging with Alibris.
Preferred place to shop for hard to find books, music, movies.
Way better than Amazon because you don't cram extra services down my throat. Thank you.
Great prices, and all of the books I was looking for!
Good price. Now to see how long it takes for delivery.
Great. Found what i was looking for and for a good price. Thank you
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members