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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Came quickly. In great condition. Pages intake. No damage with or without. Came exactly as described.
I'll know more when I receive the books. The price is right even with the S&H
They are indeed in brand new condition. The booklets were in much better condition than the box In which they were shipped.
I ordered a book that had been suggested to me, I found the same book for 10 more than Alibris.
Book condition was accurate. Books in new condition. Box has a minor repairable issue noted in description. Order processing and shipping was fast. Order status communication was very good and much appreciated.
I easily found the books I wanted and checkout was seamless.
I do not do "reviews." I do not do "reviews." I do not do "reviews." I do not do "reviews." I do not do "reviews."
Shipped on time and in an orderly fashion. All the books came as promised.
I order five or six items. I made sure they all came from the exact same vendor hoping to get one lump sum for shipping. Not only each item had separate shipping costs, but every single item was packaged and shipped individually. I've never encountered such wasteful packaging.
Both books were pristine - better than I expected for "used" books. Hope to purchase from this seller again.
Was able to find the books I wanted at a reasonable cost. Navigation of website and checkout were easy.
Every book I order from alibris comes in great condition, is affordable and most importantly for me, avoids Amazon. I love alibris!
I received my book on time. For being used it looks brand new. It's in perfect shape. Thank you so much.
So far, so good! Easy to find what I wanted + arrange for billing & shipping.
I received my copy of this book…. It is a book our book club will read in August, so I have not gotten into it yet. The copy is great…. Looks brand new.
Somebody said to me that you don't do this book... it is specialised from the authors...
It made me worry.
But you came through for me!
Voy a la mitad del libro y siento que es algo que sabemos pero necesitamos que alguien mas nos diga para creecer, vale la pena
Slow ship by actual vendor, since Alibris seems to act for independent booksellers.
I was disappointed to get to the end and find out that it may take 3-11 days to receive the book AND that it will cost the same as it would have to buy it on Amazon where I could get it within 1-2 days.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

