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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,022
value
12,523
shipping
12,513
quality
12,507
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Texas
2 reviews
0 helpful votes
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Searching and ordering are so easy to do. Items are shipped quickly and arrive just as quickly. Best of all worlds

Date of experience: June 9, 2021
Arizona
1 review
0 helpful votes
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Books here are often quite a bit cheaper than the other gorilla of online booksellers.

Date of experience: June 8, 2021
Minnesota
2 reviews
0 helpful votes
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Good but Please Give option of sorting by "sold by", so we can more easily find titles that qualify for free shipping.

Date of experience: June 8, 2021
Oregon
1 review
0 helpful votes
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Unable to select United States as country with Oregon as the state. Had to use United Kingdom instead... hoping this doesn't cause a shipping error.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 8, 2021
New York
1 review
0 helpful votes
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Process was easy and straight forward and not complicated description of the items were very detailed.

Date of experience: June 8, 2021
Oregon
1 review
0 helpful votes
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It would be much easier if I could select all the books I want from the screen rather that needing to continually choose "continue shopping."

Date of experience: June 8, 2021
California
1 review
0 helpful votes
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At first the site didn't recognize I had something in my cart.

Date of experience: June 8, 2021
Texas
1 review
0 helpful votes
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Web site very user-friendly
June 8, 2021

Web site very user-friendly. Love accessing used books!

Date of experience: June 8, 2021
Texas
1 review
0 helpful votes
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Great prices
June 8, 2021

Great prices. Shipping is more than it should be but it all equals out

Date of experience: June 8, 2021
California
1 review
0 helpful votes
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I found what I wanted at the best price! Thank you.

Date of experience: June 8, 2021
New Mexico
2 reviews
0 helpful votes
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Your selection of titles is amazing and service is great.

Date of experience: June 8, 2021
Belgium
1 review
0 helpful votes
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Your shipping dont show correctly until the and off buying

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 8, 2021
Maryland
1 review
0 helpful votes
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I buy a lot of books and CD on Alibris, but your coupons are useless. I have never been able to use them and would prefer not to even be sent them.

Date of experience: June 8, 2021
Oregon
1 review
0 helpful votes
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Website was easy to navigate
June 8, 2021

Website was easy to navigate. I like that alibris saves my recently viewed books.

Date of experience: June 8, 2021
Ohio
1 review
0 helpful votes
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I love alibis, very helpful website and lovely books. Thanks

Date of experience: June 8, 2021
Virginia
1 review
0 helpful votes
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Easy to navigate, nice comparison rates for listings

Date of experience: June 8, 2021
Missouri
1 review
0 helpful votes
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I love Alibris!
June 8, 2021

I love Alibris! The books I want at great prices. :)

Date of experience: June 8, 2021
Indiana
1 review
0 helpful votes
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I had to change my password and go through 3 browsers to be able to log in, almost quit and went to another vendor.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 8, 2021
Ohio
1 review
0 helpful votes
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So far so good
June 8, 2021

So far so good. My final opinion is reserved for the shipment.

Date of experience: June 7, 2021
New York
1 review
0 helpful votes
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All my purchases via Alibris came as advertised. Alibris provided me with information acknowledging the order, the date the items shipped, and tracking information every step of the way. Not as much fun as spending a day in Moe's Books but fast and reliable all the same.

Date of experience: June 7, 2021