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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Easy to find a book in europe that I needed sent inside europe
Could not set up an account it rejected all my passwords.
Very easy to use the web site and the item was in stock
It took me a little while to figure out which books were available for free shipping, and then when I was checking out, it didn't show free shipping until after I entered my credit card number, so I thought I was going to have to get customer service involved. Only at the last step did it come off. Also, items were supposed to stay in my cart for 12 hours, but a few hours after I put them in, one book was no longer available. This has happened once before to me and is frustrating.
Love alibris! Great site, easy to navigate, lots of choices, simple checkout process. Keep up the good work.
Website easy to navigate. Bought 1 book today so decided to open an account.
Great selection; easy to navigate; reasonable prices
I like this site but it doesn't show up well on my phone. It will not let me use Cart Organizer to "Save XXXX amount on my orders like it advertises. I would like to make it so I actually get coupons but it won't let me do that either! I 'do' appreciate the cheap books but kind of dislike not knowing how to save on shipping. Love the variety of titles available, though!
I lost my shopping cart when I couldn't recall my password and had to set it up again. V. Irritating!
The items were easy to find and checking out was simple.
Your website is easy to use and the payment process was quick and easy.
Wish you had more home fire series books available
Smooth checking out, quick response and sell good books!
So Far so good. I would like to rate experience once I get package.
The price is fair but haven't received the book yet. I'm hoping it's in good condition
I found the book I was looking for at a good price, and the check out process was easy. Thank you!
Appreciate the wide variety, displayed succinctly!
Alibris! I've shopped this site since the mid 90's, and have never once had an issue or problem.
I've been purchasing from you for years, never had any problems
Very easy to order and good descriptions of the book. I do hope that I chose the original story as I had the original until I moved and I loved the story and now I want to share it with my great grandson. Thanks you for your continuing to stock this lovely book.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members