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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,021
value
12,499
shipping
12,489
quality
12,483
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Tennessee
1 review
0 helpful votes
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Alibris does a great job in every way, in my experience

Date of experience: June 9, 2021
South Carolina
1 review
0 helpful votes
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Been a customer for years
June 9, 2021

Been a customer for years. Great media shopping website!

Date of experience: June 9, 2021
West Virginia
3 reviews
0 helpful votes
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I like that the site has my wish list and my last item I ordered.

Date of experience: June 9, 2021
Florida
1 review
0 helpful votes
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Very well hopefully I can get more of coupon discount I've been shopping with Alibris awhile now aleast about 10 yrs.

Date of experience: June 9, 2021
Virginia
1 review
0 helpful votes
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I have been using Alibris since 2017 and it has been wonderful.

Date of experience: June 9, 2021
Florida
1 review
0 helpful votes
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Great price, easy to find item, reasonable shipping cost

Date of experience: June 9, 2021
GB
1 review
0 helpful votes
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Good website
June 9, 2021

Good website - easy to use. Guest checkout facility is a plus.

Date of experience: June 9, 2021
Texas
2 reviews
0 helpful votes
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Searching and ordering are so easy to do. Items are shipped quickly and arrive just as quickly. Best of all worlds

Date of experience: June 9, 2021
Arizona
1 review
0 helpful votes
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Books here are often quite a bit cheaper than the other gorilla of online booksellers.

Date of experience: June 8, 2021
Minnesota
2 reviews
0 helpful votes
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Good but Please Give option of sorting by "sold by", so we can more easily find titles that qualify for free shipping.

Date of experience: June 8, 2021
Oregon
1 review
0 helpful votes
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Unable to select United States as country with Oregon as the state. Had to use United Kingdom instead... hoping this doesn't cause a shipping error.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 8, 2021
New York
1 review
0 helpful votes
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Process was easy and straight forward and not complicated description of the items were very detailed.

Date of experience: June 8, 2021
Oregon
1 review
0 helpful votes
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It would be much easier if I could select all the books I want from the screen rather that needing to continually choose "continue shopping."

Date of experience: June 8, 2021
California
1 review
0 helpful votes
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At first the site didn't recognize I had something in my cart.

Date of experience: June 8, 2021
Texas
1 review
0 helpful votes
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Web site very user-friendly
June 8, 2021

Web site very user-friendly. Love accessing used books!

Date of experience: June 8, 2021
Texas
1 review
0 helpful votes
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Great prices
June 8, 2021

Great prices. Shipping is more than it should be but it all equals out

Date of experience: June 8, 2021
California
1 review
0 helpful votes
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I found what I wanted at the best price! Thank you.

Date of experience: June 8, 2021
New Mexico
2 reviews
0 helpful votes
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Your selection of titles is amazing and service is great.

Date of experience: June 8, 2021
Belgium
1 review
0 helpful votes
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Your shipping dont show correctly until the and off buying

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 8, 2021
Maryland
1 review
0 helpful votes
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I buy a lot of books and CD on Alibris, but your coupons are useless. I have never been able to use them and would prefer not to even be sent them.

Date of experience: June 8, 2021