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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Still unable to return as a seller (after the fire, finding unsorted inventory) but as a customer, as always a clear, simple, easy process to get the book I want and also patronize independent booksellers
I can't find how I can contact you before making an order.
Your coupon said $10 (up to) and free shipping. Why am I being charged for shipping?
Mike Heichman *******143
Thanks it was easy. It is the first time I ever bought something on line.
Always quick, clear, and easy to find what I want.
Found what i needed no problem- looking for ward to getting my order
Great books, great price, not a lot of communication. Always works out great! Love the coupons!
Book descriptions are clear, ordering process is fast and easy!
Good selection. Good prices. Easy check out. I found a local seller as well.
Site is very user friendly and provides exhaustive options/formats for purchase.
Very difficult to understand and access coupon as well as free shipping options
I love ordering my book from Alibris! It's always affordable and in excellent condition!
Easy shopping, helpful with shipping. Will shop again.
I really like shopping at alibris. The consistent stock, frequent coupons, great prices, and free shipping keep me coming back.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

