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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,018
value
12,460
shipping
12,450
quality
12,444
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Always quick, clear, and easy to find what I want.

Date of experience: June 11, 2021
Colorado
1 review
0 helpful votes
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I love being able to sort by the condition of the book not just the price.

Date of experience: June 11, 2021
Montana
1 review
0 helpful votes
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Found what i needed no problem
June 11, 2021

Found what i needed no problem- looking for ward to getting my order

Date of experience: June 11, 2021
Ohio
1 review
0 helpful votes
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Great books, great price, not a lot of communication. Always works out great! Love the coupons!

Date of experience: June 11, 2021
Kentucky
1 review
0 helpful votes
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Found exactly what I wanted right away, didn't have to create an account to buy

Date of experience: June 11, 2021
Utah
1 review
0 helpful votes
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Book descriptions are clear, ordering process is fast and easy!

Date of experience: June 11, 2021
Maryland
1 review
0 helpful votes
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Good selection
June 11, 2021

Good selection. Good prices. Easy check out. I found a local seller as well.

Date of experience: June 11, 2021
Wisconsin
1 review
0 helpful votes
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Loved the free shipping and I could not find better prices anywhere else

Date of experience: June 11, 2021
Tennessee
1 review
0 helpful votes
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Site is very user friendly and provides exhaustive options/formats for purchase.

Date of experience: June 11, 2021
Minnesota
2 reviews
0 helpful votes
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Very difficult to understand and access coupon as well as free shipping options

Date of experience: June 11, 2021
Florida
2 reviews
0 helpful votes
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I love ordering my book from Alibris! It's always affordable and in excellent condition!

Date of experience: June 11, 2021
North Carolina
1 review
0 helpful votes
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Easy shopping, helpful with shipping. Will shop again.

Date of experience: June 11, 2021
Arkansas
1 review
0 helpful votes
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I really like shopping at alibris
June 11, 2021

I really like shopping at alibris. The consistent stock, frequent coupons, great prices, and free shipping keep me coming back.

Date of experience: June 11, 2021
New Jersey
1 review
0 helpful votes
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Trouble with the search engine it kept referring me to movies instead of books

Date of experience: June 11, 2021
Denmark
1 review
0 helpful votes
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A great book shop...
June 11, 2021

A great book shop...
Thank you.
I like to buy books from you...

Best regards -

Sara R. Andersen.

Date of experience: June 10, 2021
Colorado
1 review
0 helpful votes
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Easy and direct
June 11, 2021

Easy and direct. I just hope the condition (fair) is commensurate with the ordering process!

Date of experience: June 10, 2021
Ohio
1 review
0 helpful votes
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So far have loved it
June 11, 2021

So far have loved it. Got our first two movies the other day both work great so ordered 5 more today.

Date of experience: June 10, 2021
Oregon
1 review
0 helpful votes
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Good price
June 11, 2021

Good price. Just ordered so I hope my shipment is a good experience

Date of experience: June 10, 2021
Colorado
1 review
0 helpful votes
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Whenever I am looming for an out of print book, Alibris is where I go. They have notarized me yet!

Date of experience: June 10, 2021
California
1 review
0 helpful votes
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I got my second order fine but I haven't yet received my first order.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 10, 2021