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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,018
value
12,467
shipping
12,457
quality
12,451
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
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Easily found a book on the subject in which I am interested.

Date of experience: June 10, 2021
Georgia
2 reviews
0 helpful votes
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Site is easy to navigate, and selection is awesome.

Date of experience: June 10, 2021
California
1 review
0 helpful votes
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I found just what I was searching for at a very good price.

Date of experience: June 10, 2021
Pennsylvania
1 review
0 helpful votes
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This is one of my favorite places to buy books from. Super easy to checkout.

Date of experience: June 10, 2021
Georgia
1 review
0 helpful votes
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Great experience I followed a whim and found alibris

Date of experience: June 10, 2021
Florida
1 review
0 helpful votes
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Easy site to navigate, lots of options for used books.

Date of experience: June 10, 2021
Arizona
2 reviews
0 helpful votes
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Book i wanted good price
June 10, 2021

Book i wanted good price- im hoping the shipping is quick.

Date of experience: June 10, 2021
Spain
1 review
0 helpful votes
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Easy to find a book in europe that I needed sent inside europe

Date of experience: June 10, 2021
New York
1 review
0 helpful votes
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Could not set up an account it rejected all my passwords.

Date of experience: June 10, 2021
Texas
4 reviews
0 helpful votes
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Very easy to use the web site and the item was in stock

Date of experience: June 9, 2021
Texas
1 review
0 helpful votes
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It took me a little while to figure out which books were available for free shipping, and then when I was checking out, it didn't show free shipping until after I entered my credit card number, so I thought I was going to have to get customer service involved. Only at the last step did it come off. Also, items were supposed to stay in my cart for 12 hours, but a few hours after I put them in, one book was no longer available. This has happened once before to me and is frustrating.

Date of experience: June 9, 2021
Illinois
1 review
0 helpful votes
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Love alibris!
June 10, 2021

Love alibris! Great site, easy to navigate, lots of choices, simple checkout process. Keep up the good work.

Date of experience: June 9, 2021
California
1 review
0 helpful votes
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Website easy to navigate
June 10, 2021

Website easy to navigate. Bought 1 book today so decided to open an account.

Date of experience: June 9, 2021
Illinois
1 review
0 helpful votes
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Great selection; easy to navigate; reasonable prices

Date of experience: June 9, 2021
Washington
1 review
0 helpful votes
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I like this site but it doesn't show up well on my phone. It will not let me use Cart Organizer to "Save XXXX amount on my orders like it advertises. I would like to make it so I actually get coupons but it won't let me do that either! I 'do' appreciate the cheap books but kind of dislike not knowing how to save on shipping. Love the variety of titles available, though!

Date of experience: June 9, 2021
Oregon
1 review
0 helpful votes
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I lost my shopping cart when I couldn't recall my password and had to set it up again. V. Irritating!

Date of experience: June 9, 2021
Massachusetts
1 review
0 helpful votes
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The items were easy to find and checking out was simple.

Date of experience: June 9, 2021
Arizona
1 review
0 helpful votes
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Your website is easy to use and the payment process was quick and easy.

Date of experience: June 9, 2021
Minnesota
3 reviews
0 helpful votes
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Wish you had more home fire series books available

Date of experience: June 9, 2021
Japan
1 review
0 helpful votes
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Smooth checking out, quick response and sell good books!

Date of experience: June 9, 2021