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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Found what I was looking for and website was easy to use. Plus my wife Shelley was one of the original employees shortly after Alibris was founded in 2000
I am grateful for this site, books are easy to order and I receive them in a timely fashion
Love the opportunity to buy books at great prices, but wish there were better shipping discounts when purchasing from the same vendor. I'm a special education teacher and the price of the books is great and they are really needed for my classroom, and there are tons of amazing books for $1 that my kids need but can't afford the shipping, especially when each book is charged even when coming from the same vendor.
Wish shipping was less. I often get a "discount" promised but I don't get it because of too little spent. Like a tease.
1st time using your service; efficient processing, thank you
I found what I was looking for quickly and easily and the check out was fine!
Easy to navigate and locate what I was looking for and helpful, appropriate, applicable options were pushed forward based upon what I initially selected. I took advantage of one of these.
Easy to place order. Good selection of books that cannot be found elsewhere
Awesomeness! I love how many choices I get for prices when searching for a book and the quality listing is absolutely accurate I really thought this was a scam but it's my fav place to shop!
Have long since referred my reader friends to use your website. Never a bad recommendation yet! D
Book was cancelled as part of a large order, when replaced I lost my discount and had to pay shipping. Not fair!
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The check-out process was quick and smooth. Thank you!
You found me cheaper used book than I could find looking for myself.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

