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Alibris

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,017
value
12,437
shipping
12,427
quality
12,421
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
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Love this site
June 14, 2021

Love this site -- frequent shopper. One of my most common sites for used textbooks

Date of experience: June 13, 2021
California
2 reviews
0 helpful votes
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Easy to find titles and place an order. Love this site, perfect for booklovers and those looking for books that may be out of print or are priced lower than other online booksellers.

Date of experience: June 13, 2021
California
2 reviews
0 helpful votes
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Excellent
June 13, 2021

Excellent. Very easy to find book I was looking for and purchase.

Date of experience: June 13, 2021
New York
1 review
0 helpful votes
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Very easy and straightforward
June 13, 2021

Very easy and straightforward. It was very
Comprehensive.

Date of experience: June 13, 2021
Colorado
1 review
0 helpful votes
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I was glad to find this used book with no trouble on your website.

Date of experience: June 13, 2021
Oregon
1 review
0 helpful votes
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More than once, I had to go thru and redo my shopping, as my books kept disappearing from my cart.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 13, 2021
New York
1 review
0 helpful votes
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The experience was OK but your website stated that one of the sellers (whom I bought from) offered a discount on shipping if you buy 2 or more books but that discount was not offered or reflected in my total which was very disappointing.

Date of experience: June 13, 2021
Ohio
1 review
0 helpful votes
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Alibris is always my first stop when I'm buying books...

Date of experience: June 13, 2021
Missouri
1 review
0 helpful votes
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Great shopping here
June 13, 2021

Great shopping here. I can get fast shipping and good prices.

Date of experience: June 13, 2021
Nevada
1 review
0 helpful votes
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Amazon doesn't take PayPal!
June 13, 2021

Amazon doesn't take PayPal! What a great discovery I made today.

Date of experience: June 13, 2021
Michigan
1 review
0 helpful votes
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Easy, but I had a hard time viewing my cart before I purchased.

Date of experience: June 13, 2021
Austria
1 review
0 helpful votes
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It has always worked well and I got hold of the most interesting used books

Date of experience: June 13, 2021
Pennsylvania
1 review
0 helpful votes
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I wanted to use my ebay gift card to buy book, but that option didn't appear

Date of experience: June 13, 2021
Louisiana
1 review
0 helpful votes
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It was ok
June 13, 2021

It was ok. Book selection and optimization was kind of clunky.

Date of experience: June 13, 2021
Arizona
1 review
0 helpful votes
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I have always had a good shopping experience at Alibris.

Date of experience: June 13, 2021
Rhode Island
1 review
0 helpful votes
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My message said $10 coupon off $45 or higher. I was given $3 off on a $50 purchase. I don't understand that but am ok with it so I ordered anyway.

Date of experience: June 13, 2021
Wisconsin
1 review
0 helpful votes
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Wow, thank you for offering this wonderful book for such an incredible book!

Date of experience: June 13, 2021
Michigan
1 review
0 helpful votes
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I have used Alibris for years and have always been happy with their service. The books have always been as good as the condition listed and often in my opinion better than listed.

Date of experience: June 13, 2021
Vermont
1 review
0 helpful votes
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Easy way, I've found, to locate and buy books online.

Date of experience: June 13, 2021
California
1 review
0 helpful votes
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Easier to pick up the phone and call a human being

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 13, 2021