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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,019
value
12,491
shipping
12,481
quality
12,475
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Tried to check out FOUR separate times. Each time it took over half of my books out of my cart, all of which I had to find again and re-add before each subsequent attempt. Had to use a separate e-mail as a guest account to FINALLY be able to complete my purchase which is RIDICULOUS!

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 27, 2021
Pennsylvania
1 review
0 helpful votes
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They call you in an unusual form and it all makes sense once you see the product in the form of literature.

Date of experience: June 27, 2021
Florida
1 review
0 helpful votes
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Hopefully the book is as described; Good condition

Date of experience: June 27, 2021
California
1 review
0 helpful votes
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I did not find the small summary mark for the book until I'd been on the site for a half hour. It would be better more prominently displayed.

Date of experience: June 26, 2021
Alabama
2 reviews
0 helpful votes
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Excellent website for ordering books. Easy to use.

Date of experience: June 26, 2021
New York
2 reviews
0 helpful votes
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When you want a book that is not well known or popular, Alibris is the place to go. Also a great site to browse and find interesting books you just didnt know you must have! It's an easy to use, efficient website

Date of experience: June 26, 2021
New York
1 review
0 helpful votes
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Took too many steps to change my shipping address. Had to change it, then even though it was new default, old address showed up on checkout, had to delete old address to get it to work.

Date of experience: June 26, 2021
Wisconsin
1 review
0 helpful votes
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So far so good...
July 27, 2021

So far so good... I won't make rating final until it arrives.

Date of experience: June 26, 2021
California
1 review
0 helpful votes
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THOUGH I found all the books with free shipping icons, the system keep showing me the sum i have to pay fir shipment... I had to write to support and they replied to not mentioned the sum because it will disappear at the very last stage of ordering... So I lost several days while spending time on trying to change my order, writing to support, waiting for their reply..

Date of experience: June 26, 2021
New York
1 review
0 helpful votes
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My experience is perfect until today with Alibris. I don't remember if I faced any problem with Alibris Service. Any book I've ordered was in good condition and arrived on time.

Date of experience: June 26, 2021
California
1 review
0 helpful votes
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Shopped here for more than a few years. Great inventory, great prices.

Date of experience: June 26, 2021
New York
1 review
0 helpful votes
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Excessive shp'g amts caused me to eliminate several items & get elsewhere. To look at current items in cart should not be so far down on the page.

Date of experience: June 26, 2021
Colorado
2 reviews
0 helpful votes
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I have been looking for this book for years. There is was. Thank you.

Date of experience: June 26, 2021
Nebraska
1 review
0 helpful votes
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So far it has been easy, quick, and not painful. Good.

Date of experience: June 26, 2021
Nevada
2 reviews
0 helpful votes
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Seamless
June 26, 2021

Seamless. First time user. We'll see how shipping goes -- as I live next door in Nevada.

Date of experience: June 26, 2021
Texas
1 review
0 helpful votes
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It was very satisfying
June 26, 2021

It was very satisfying. Found everything and the prices were good

Date of experience: June 26, 2021
Alabama
1 review
0 helpful votes
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I always find the books I want and you can't beat the price!

Date of experience: June 26, 2021
Indiana
1 review
0 helpful votes
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The shopping but we will wait to see how shipping and delivery goes. Thank you.

Date of experience: June 26, 2021
Pennsylvania
1 review
0 helpful votes
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I am usually very pleased with Alibris, but today I wanted to find options for faster delivery. Even though I found a chart with various options, there was no way to select the option I wanted for the sellers I chose. It would have been helpful to have an option to select sellers that have an expedited shipping option. I did not have time to place order for 20 or 30 copies of the book in order to see whether any of those sellers offered 2 day shipping.

Date of experience: June 26, 2021
South Carolina
2 reviews
0 helpful votes
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Good availability at good prices
June 26, 2021

Good availability at good prices. Please keep it up.

Date of experience: June 26, 2021