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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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I had no trouble ordering this book. With Amazon, it got too complicated.
Very easy to use website and easy to pick different quality of books.
Loved how simple it was to find everything! Didnt love the price for canadian shipping but the prices for the books itself were amazing! Would definitly shop here again.
Okay i guess, confused at first, but it got better
I ORDERED A BOOK TO BE DELIVERED TO A FRIEND AS A GIFT.
IT WOULD BE NICE IF I COULD PUT A MESSAGE ON THE SLIP THAT WOULD BE INSIDE THE PACKAGE. AS IT IS, I WILL NEED TO SEND HER AN EMAIL EXPLAINING THAT THE GIFT IS COMING.
Alibris website is very user friendly and easy to navigate.
Shopping experience was great... easy to navigate... thanks and do send a catalog along with this order... also i'll be looking for omnibus 3 next month.
Good prices on books but the shipping is over the top on some of them.
Web site working perfectly
However I would like to have shipping fees available before ordering
The item I first put in my cart was gone after I re-set my password. I suspect it was due to me clicking on it earlier, not that it was really sold. I bought anther for about $. 50 more, but wanted to support the other seller - Goodwill.
Love alibris! Provides all my reading! I am disabled and retired so have lots time to do my favorite thing... READ!
Appreciate the overall selection of titles available. Wish more books qualified for free shipping.
Found what I was looking for. Stocking up on good paperbacks for long, long trip to Europe.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

