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Alibris

4.7

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We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,015
value
12,398
shipping
12,388
quality
12,382
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Utah
1 review
0 helpful votes
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You had a lot of choices for the books I was shopping. Different conditions and different prices, it was nice not having to choose a brand new book when I could get a used book for less than half the price

Date of experience: July 2, 2021
Florida
1 review
0 helpful votes
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We were supposed to have FREE shipping ALL weekend and yet we were charged SHIPPING! Another "coupon" did not work EVEN though the original purchase was refunded. POOR SERVICE!@!

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 2, 2021
Wisconsin
1 review
0 helpful votes
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Your system should reflect data (billing address) from previous transactions. It took at least a dozen attempts to complete this order. Also, updates regarding backorders keeps both the giver and recipient informed, not wondering it the order was lost.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 2, 2021
Tennessee
1 review
0 helpful votes
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Easy site to navigate, quick check out and email response.

Date of experience: July 2, 2021
Texas
1 review
0 helpful votes
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Some minor problems I attribute to user operation and small phone screen.

Date of experience: July 2, 2021
District of Columbia
2 reviews
0 helpful votes
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I love Alibris!
July 2, 2021

I love Alibris! Easy to find any level of book - from enjoyment to collecting - its all there on any subject. :)

Date of experience: July 2, 2021
Texas
2 reviews
0 helpful votes
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I'm so very excited to find such incredibly low prices even with the shipping charges. I ordered 12 books that averaged out to $7.06 each!

Date of experience: July 2, 2021
Missouri
1 review
0 helpful votes
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I like the fact that you have such a large selection of books, and price options.

Date of experience: July 2, 2021
Argentina
1 review
0 helpful votes
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E books are a very useful tool regarding the present situation.

Date of experience: July 2, 2021
Ireland
1 review
0 helpful votes
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Great to deal with, always come up trumps with great books if you're looking for them.

Date of experience: July 2, 2021
Virginia
1 review
0 helpful votes
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Found what I needed
July 2, 2021

Found what I needed - hopefully the rest will go smoothly - usually it does with alibis

Date of experience: July 2, 2021
Texas
1 review
0 helpful votes
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I have been looking for this for awhile, thank you!

Date of experience: July 2, 2021
California
1 review
0 helpful votes
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Excellent price ( the cheapest so far, even compared with eBay)
Pretty easy process overall. And you have the option to pay with PayPal which was a winner for me.

Date of experience: July 2, 2021
Oregon
2 reviews
0 helpful votes
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First time on the site
July 2, 2021

First time on the site. It's easy to use and had the book I was seeking after Abe's books cancelled my purchase.

Date of experience: July 1, 2021
Alabama
1 review
0 helpful votes
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Great deals on a large variety of great books to read

Date of experience: July 1, 2021
Illinois
1 review
0 helpful votes
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First, you offer $5 for the bonus
August 1, 2021

First, you offer $5 for the bonus. Then you say I must buy $50 worth of books. I have bought many books from Alibris. I don't appreciate your misleading tactics. You should refrain from this style of business. Let your boss know about this. Plus apply the $5 bonus, or this the last time I will do business with Alibris

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 1, 2021
Mexico
1 review
0 helpful votes
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Muy buena, proceso muy rápido la transacción

Date of experience: July 1, 2021
Mississippi
1 review
0 helpful votes
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Verynice i have been wanting this book for a while since i found out that my former dr patrick b mullen and my dearest friend wrote this book. He had a stroke and i feel with this book if he was to leave this earth i would have something of his that i got from your store.

Date of experience: July 1, 2021
Washington
1 review
0 helpful votes
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I was shopping without signing in, once I signed in I could not access that shopping cart with two books in it, nor could I find the same books on your site. I want to be able to shop, fill a cart and then sign in. Please fix this. I love shopping here when I NEED books. I still have to get 25 more for school! I am satisfied with what i was able to order, i am just upset I lost 2 of the books I need at a price I could afford

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 1, 2021
Wisconsin
2 reviews
0 helpful votes
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Great prices, great selection
July 1, 2021

Great prices, great selection. Bundled shipping. A+

Date of experience: July 1, 2021