On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Deleting items from my wish list was an impossible task. I ended up deleting everything.
When choosing a book. I see a low price on the Left and a high price on the right. There are 6 online bookstores I use. Yours is a pain in the@$$!
All good. Checkout on iPad would be better if keyboard were managed for different form fields…. E.g. Use keyboard with"@" for email, and with numbers for zip code, etc…
Pretty fine so far, would be wonderful if i manage to get the book
Fast, efficient and easy, a great alternative to amazon!
Fast and easy to complete my purchase. Thank you, and good evening.
Great to have reference for seller to ship items together and quickly
Easily searched site with appropriate suggestions. Simple checkout.
Found the book and the seller was relatively nearby.
Easy, usually find what I'm looking for with few exceptions
I'd like to Change my information on my credit card, on my billing statement to include my middle initial. It doesn't allow me to do this!
First I was "told" I could get $5 off if I put in my email. I did that. Then when I chose a book, I was "instructed" that if I found $6.99-worth of more books to hit $39, I'd have free shipping. I went back and looked at a bunch more books that added up to $41.09. Then I saw there was a $2 off coupon if I spent up to $25. I clicked that. Then I went to CheckOut and found there was $19+ in shipping charges. I am so confused. So, I removed my books, which I figured out I could only do by putting them on "Wish List" and then hitting "Remove." I ended up with 1 book + tax + $3.99 in shipping, but I could use that $2 off coupon.
Lov shopping with u... always satisfied... lov to read... frequent shopper.
Everything was simple and easy, and the best prices anywhere, Thank you
Been buying from you a long time. Always satisfied.
Wanted to change phone number, but didn't find way.
Very quick and easy. But not all text Books were available unfortunately.
Easy, clear simple shopping experience. Very straight forward
Overall my experience was fine. My only complaint is that I was not given an option to choose expedited shipping.
A little hard to find the book with decent illustrations—but not your fault. Here's something else. Right when I'm completing my purchase, it won't let me finish unless I agree to have my comments published on public websites! Why? And this is right below your comment saying my email is safe. I'll check the box but under protest.
Very easy to navigate. A great collection with excellent prices.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members