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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,017
value
12,438
shipping
12,428
quality
12,422
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
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Competitive price
July 5, 2021

Competitive price. But please reduce on your shipping fee.

Date of experience: July 5, 2021
California
2 reviews
0 helpful votes
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I would like to see more reviews on the selections if possible.
I finally found / noticed the "track listing" which helps.

Date of experience: July 5, 2021
California
1 review
0 helpful votes
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There was a discrepancy in your visible shipping data. The item said "this item MAY be eligible for free shipping". The conditions that "MAY" would apply to were not found by a search on your site nor on a Google search of your site using "eligibility for free shipping" as a search string. Moreover, other remarks on your site instructed me to look for the free-shipping truck icon. None were seen on this item. And ticking off a box in the "advanced search" function was not done as how to get to an "advanced search" was not visible and there was no way to discern whether the "advanced search" still existed or was discontinued in actuality even though still mentioned in your shipping remarks.
Note that I checked "Yes" on the order satisfaction choice below in case you want to tell me where I am wrong on the above, if I am wrong. Thank You.
There was no way for me to determine

Date of experience: July 5, 2021
Arizona
2 reviews
0 helpful votes
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I'm a fan of Alibris and love the variety and quality of books offered. I also like the ease of ordering online as the site is easy to navigate.

Date of experience: July 5, 2021
Texas
1 review
0 helpful votes
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Easy to find exactly the book you are looking for.

Date of experience: July 5, 2021
Hong Kong
1 review
0 helpful votes
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Experience was OK but I wish there was an option to specify the purchase and shipment as a gift.

Date of experience: July 5, 2021
Texas
1 review
0 helpful votes
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Fairly easy to check out
August 4, 2021

Fairly easy to check out. I'll say more when i receive

Date of experience: July 5, 2021
Virginia
2 reviews
0 helpful votes
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Easy to shop but Thrift books charges no shipping over $10.

Date of experience: July 5, 2021
Iowa
1 review
0 helpful votes
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Had difficulty with check out
August 4, 2021

Had difficulty with check out. It kept asking for information I had given it (account address)

Date of experience: July 5, 2021
Illinois
1 review
0 helpful votes
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I appreciate that you can pop in on a cart all month then sort it and make a purchase once a month. True, you may lose a couple on the way from someone else getting it, but the convenience to add, remove, or move to waitlist far outways the risk.

Date of experience: July 5, 2021
New Jersey
1 review
0 helpful votes
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Very quick & easy to use!
July 5, 2021

Very quick & easy to use! I needed to update my password - immediate email with instructions - done!

Date of experience: July 5, 2021
Indiana
1 review
0 helpful votes
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I enjoy shopping at Alibris
July 5, 2021

I enjoy shopping at Alibris. It was a good resource when I needed books for my medical assistance course when I returned to school.

Date of experience: July 5, 2021
Florida
1 review
0 helpful votes
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Sometimes books will take just a little longer to arrive than with other sites, however I appreciate not being bombarded with other items to buy and I enjoy visiting your site.

Date of experience: July 5, 2021
Minnesota
1 review
0 helpful votes
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$5 off for subscribing is deceiving, because it does not say for orders $50 or more until it reaches your inbox.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 5, 2021
Washington
1 review
0 helpful votes
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So far your site was really easy to use and compared to other used book sites yours was straight forward.

Date of experience: July 4, 2021
New York
1 review
0 helpful votes
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Just easy to place a complicated order and to change it, as I saw the costs of shipping, to add and remove items. Nice interface.

Date of experience: July 4, 2021
Georgia
1 review
0 helpful votes
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I buy several used books and my first stop is always alibris.com. Never had any issues and the book conditions is always as described or better.

Date of experience: July 4, 2021
California
1 review
0 helpful votes
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Quick, easy to understand
July 5, 2021

Quick, easy to understand. Nothing tricky, and best of all you are not Amazon.

Date of experience: July 4, 2021
Alabama
2 reviews
0 helpful votes
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I haven't received my order yet but I found exactly what I was looking for at a great price!

Date of experience: July 4, 2021
California
2 reviews
0 helpful votes
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Only problem is not letting buyer shop for additional books from same source to save shipping.

Date of experience: July 4, 2021