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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Most shipments are promptly received. The last order I'm still waiting for it to leave WA. The order was placed 6/25. I am very disappointed in the handling of that order.
Nice buying options for each title. Also like the suggestions for savings in the cart.
It's ok finding books. Checkout was a bit tricky because I was trying to use a coupon from an email that said $5 off but didn't tell the restrictions.
I am still not tech. Savvy so I still have a hard time navigating
Thank you for making it so easy. I'm a Sr. Citizen and don't love computers.
Just wish the prices were a little lower! But overall this site is VERY competitive with other book vendors. Thank you.
Very good easy and quick shopping. A real pleasure.
Confusing right from the start. End price for shipping was Not initial price. Not good flow thru transaction.
I like the Cart Optimizer a lot!
I would like to be able to find books that qualify for discounts by author.
Alibris is great! Love to support independent booksellers!
Ease to navigate the site. Easy to find what I was looking for. COUPON! Checkout process was easy.
Found the book I was looking for. Easy to place order.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.
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