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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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You promised a $5.00 coupon if I gave my email address, which I did. I wanted to apply it to my purchase. When I could not find the coupon, I placed my order anyway, without the coupon code. NOT HAPPY.
Desired a used item, a Blu Ray, received on time and once again discovered used item in perfect condition, better than used rating would suggest. Big savings over brand new!
All disc information clearly conveyed. Easy to navigate site.
Love Alibris. I can always find what I'm looking for. Have sent books to fam as well. I fall in love with a new writer and get to ordering. Books are always in great condition.
Dorian
There were two similarly priced copies of the book. One was "good" and was the "recommended" copy. The other was "very good" but was not the "recommended" copy. This was confusing and cost you one star.
I couldn't find the spot to put in my coupon codes and Shipping is kinda a little outrageous costing 6x what I am spending just on paperback books
It first said shipping was $1.50 but at checkout it was $5.00
The experience was perfect right up to the request for comments request. These opinion surveys are overdone. My comments are the same every time. I'll let you know if they change.
Consistently convenient and easy so far except that I do not like taking the same survey over and over...
Purchased this book before and wanted another one, so came here to save some money on the cost. I was happy to find it available for a lesser cost.
Always reliable! How many times do you get to say that? Well done.
Love Alibris! I can continue to drip feed my physical book addiction (to escape the electronics) while supporting used book stores and without paying full book prices.
Such a great way to still experience actual physical books at an obsessive rate without the cost. Thank you. Shipping has been consistently fast and easy, too!
I believe when you say in like new condition, that should not include a smelly book - i literally put it outside as it was that obnoxious to me
Was looking for a specific out of print child's book and after doing a Look-up found several through alibrus. Chose the condition I wanted and the closest locations to me (which I like to be able to see). Ordering was quick and easy, and accomplished it on the first try! Hopeful the books will arrive as easily🙂
I was looking for a special gift, which happened to be OOP, so, I ended up here! It was very quick, and very easy. Intuitive, even for an old man like me!
I'm in the US, but wanted a book that could only be found in the UK for some reason. If I had ordered it directly from the UK to the USA, I would have paid a lot of shipping. Somehow Alibris got it to me for only five bucks. It was sent using one of those "UPS Mail Innovations" partners, and took a while, but the price was right so I'm not complaining.
They help you find a copy. They help you pick the best deal on each title. You can buy a huge pile of hard to find books for peanuts. What's not to love?
I get tons of books here even some no one ever heard of, in languages no one ever heard.
Book exactly as described and arrived quickly. Great seller.
Some items that I want are not available in trade paperback, which is my favorite when it comes to books, because it is the easiest for me to hold. I can usually find it in hardcover instead, and Alibris generally has them for sale.
It is always a good experience with shipping on all of my past orders.
Quick shipment 2-3 days after placement of order it arrived quicker than anticipated. All books arrived in the same box- and got here within about a week or so of ordering.
Mint condition, loads of knowledge and spells for self development in many areas of life. Worth every penny.
It's a pretty reliable app for buying books quickly and for cheap! I ordered 4 books and they thankfully got here safely and fairly quick!
Album listed as CD but received LP instead. Could have been user error on my part? Was a new LP so decided to keep rather than return. Other CDs in order were as described.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

