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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Shipping has become so costly, you should allow your coupon codes to be applied after shipping and taxes are added. I downsized my order today because of shipping charges.
Best place to buy books hands down! I will be a repeat customer for sure. Thanks
Found what I wanted with no problems, and these books were priced below retail!
So far, so good. I expect to order more in the future.
Always a pleasure, plain and simple, books easy to find.
Guess I'm being a little premature, but the books I've ordered through Alibris were reasonably priced. I cannot wait to begin receiving them and start my reading adventure. Thank you
Easy to find my titles. Easy checkout and able to do edits on my info quickly.
I love you guys. I hate other people selling manga over priced. But oh well. Thank you again alibris.
Very extensive collection of used books with easy check outs and no hassles!
So far so good. Hope shipping goes as well. Alibris has been good in the past. Thanks!
Unfortunately the shipping is always high but that's not your fault. I've been enjoyed the books that I've got from you so far.
I was confused about the shipping but once checking out it adjusted.
Appreciate the selection. Was a bit confusing trying to determine if I was ordering the book vs. the CD Rom. Wish the description and purchase receipt listed "book" or "paperback" to confirm my purchase.
I always have a good experience. I appreciate the user friendly model and accuracy of the condition of the books.
The order was placed efficiently. I will be happy if the delivery is the same.
I did not get an opportunity to enter the discount coupon
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

