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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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The sales tax for Canadians is wrong since the dvvd is used and under $20 Canadian. I wonder if you will acknowledge my complaint as I don't want to spend hours writing to someone who does not know what I am talking about
Would like to delete a credit card and not clear how to do it.
Thanks for having the service that checks for the best pricing/free shipping!
I am happy to say I am very happy with alibris
Thank you
Ok just make sure I get this order in the specified time You say it ships from ohio so should be in 3 to 5 days RIGHT?
Alibris has the best prices I have found. I used them last year and everything I bought came quickly and was as described.
Feel like I was tricked into getting email ads. Otherwise, fine.
Quite good. I just wish that it would be clear if there is more than one book in stock or not.
The web site was easy to use. The consolidated shipping was helpful.
The system froze. I did not know if I had placed an order. There was no response by phone OR BY E-MAIL! I waited a few days and no response. I ordered the same book again. Hopefully I will not get two. I will need convincing to order again. I do not want this email published but I can not send feedback unless I check the box. SHAME ON YOU.
Since I last ordered, my last name and address changed. It was difficult to get my account changed to reflect this.
Allibris has a responsive web page so I know where I stand quickly with the order
This website is fairly easy to explore and get through.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

