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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,020
value
12,497
shipping
12,487
quality
12,481
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
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Found what I was looking for right away
September 4, 2021

Found what I was looking for right away. The price was right!

Date of experience: September 4, 2021
Minnesota
1 review
0 helpful votes
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Could only have been better if you'd had some of the books I was looking for. Maybe next time.

Date of experience: September 4, 2021
New Hampshire
1 review
0 helpful votes
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It was easy to search for titles and multiple options for purchasing based on quality.

Date of experience: September 4, 2021
Texas
1 review
0 helpful votes
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Very fast purchase
September 4, 2021

Very fast purchase. Easy to understand and navigate ordering process. Thank you!

Date of experience: September 4, 2021
Maryland
1 review
0 helpful votes
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I LOVE that books are reserved in the cart for 24 hours! The free shipping option was a bit confusing though.

Date of experience: September 4, 2021
Arizona
1 review
0 helpful votes
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Good book selection
October 4, 2021

Good book selection. Did not appreciate that they charged me a shipping rate of $3.00 per book when bought in the same transaction. Media shipping is about $1 to $1.50. This was the main reason for a 3 star.

Date of experience: September 4, 2021
Illinois
1 review
0 helpful votes
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Glad you have books that you can't get anywhere else. Amazon has this book used for 700 dollars.

Date of experience: September 4, 2021
Illinois
1 review
0 helpful votes
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Good search functions; clear display of choices; some marvelous prices; swift delivery (or, at least, quite as swift as I need).

Date of experience: September 3, 2021
Illinois
1 review
0 helpful votes
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Great value on books, but shipping seems high for book rate.

Date of experience: September 3, 2021
Washington
2 reviews
0 helpful votes
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IT WAS AIGHT
September 4, 2021

IT WAS AIGHT. THE CREATE AN ACCOUNT / LOG IN / SIGN IN WAS A BIT CLUNKY YO. YOU NEED TO PLAY TEST THIS MORE MY KITTAH

Date of experience: September 3, 2021
Washington
2 reviews
0 helpful votes
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K am so glad I found your site, I will tell all my friends

Date of experience: September 3, 2021
Virginia
1 review
0 helpful votes
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Easy to find what I was looking for and checkout was fast and simple.

Date of experience: September 3, 2021
Missouri
1 review
0 helpful votes
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Great prices and easy to navigate website! I really appreciated the money saving suggestions during the check out process! I will definitely use this site again!

Date of experience: September 3, 2021
Georgia
1 review
0 helpful votes
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I have yet to receive my book
September 4, 2021

I have yet to receive my book. However, so far so good. I enjoyed shopping as they made the website clear and understandable, to the point where it was a pleasure to shop on their website, despite the fact that I am not a huge fan of online shopping. I do have to say that if I were the company, I would give more description of the book, rather than just saying good, very good, etc. Those adjectives could mean any number of things, including pencil markings, notes, dog-eared pages, or highlighting. That is the only critique that I have for the company. Besides that, I really like the company so far. If it arrives in a timely fashion, I will come back and give it five stars.

Date of experience: September 3, 2021
West Virginia
2 reviews
0 helpful votes
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I have ordered this same book three times. To preface, my boyfriend and I are taking the same class so I ordered 2. The first time the order was cancelled by a Goodwill in Florida. The second time only one book arrived, and I did receive a refund for the second book. This is the third time ordering and I've made sure not to order from the Florida Goodwill because they've not had it the last three times.

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 3, 2021
Georgia
1 review
0 helpful votes
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Great prices, books all from same shipper, decent shipping price.

Date of experience: September 3, 2021
Illinois
1 review
0 helpful votes
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Most listings lack sufficient details for me to make a selection I am satisfied with. For instance it is difficult to determine versions and editions. Also, a translated book rarely has the translator listed; different translations make a difference.

Date of experience: September 3, 2021
Georgia
1 review
0 helpful votes
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Easy to use choices in the UI flow
September 4, 2021

Easy to use choices in the UI flow. Search for books was fast/efficient. Haven't received yet but hopefully will receive quickly and in tact.

Date of experience: September 3, 2021
Washington
1 review
0 helpful votes
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I look forward to these harder to find books. I hope condition is as advertised.

Date of experience: September 3, 2021
Washington
1 review
0 helpful votes
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Too hard to place an order!
October 4, 2021

Too hard to place an order! Too many pop-up advertisements!

Date of experience: September 3, 2021