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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Found what I was looking for right away. The price was right!
Could only have been better if you'd had some of the books I was looking for. Maybe next time.
It was easy to search for titles and multiple options for purchasing based on quality.
Very fast purchase. Easy to understand and navigate ordering process. Thank you!
I LOVE that books are reserved in the cart for 24 hours! The free shipping option was a bit confusing though.
Good book selection. Did not appreciate that they charged me a shipping rate of $3.00 per book when bought in the same transaction. Media shipping is about $1 to $1.50. This was the main reason for a 3 star.
Glad you have books that you can't get anywhere else. Amazon has this book used for 700 dollars.
Good search functions; clear display of choices; some marvelous prices; swift delivery (or, at least, quite as swift as I need).
Great value on books, but shipping seems high for book rate.
IT WAS AIGHT. THE CREATE AN ACCOUNT / LOG IN / SIGN IN WAS A BIT CLUNKY YO. YOU NEED TO PLAY TEST THIS MORE MY KITTAH
K am so glad I found your site, I will tell all my friends
Easy to find what I was looking for and checkout was fast and simple.
Great prices and easy to navigate website! I really appreciated the money saving suggestions during the check out process! I will definitely use this site again!
I have yet to receive my book. However, so far so good. I enjoyed shopping as they made the website clear and understandable, to the point where it was a pleasure to shop on their website, despite the fact that I am not a huge fan of online shopping. I do have to say that if I were the company, I would give more description of the book, rather than just saying good, very good, etc. Those adjectives could mean any number of things, including pencil markings, notes, dog-eared pages, or highlighting. That is the only critique that I have for the company. Besides that, I really like the company so far. If it arrives in a timely fashion, I will come back and give it five stars.
I have ordered this same book three times. To preface, my boyfriend and I are taking the same class so I ordered 2. The first time the order was cancelled by a Goodwill in Florida. The second time only one book arrived, and I did receive a refund for the second book. This is the third time ordering and I've made sure not to order from the Florida Goodwill because they've not had it the last three times.
Great prices, books all from same shipper, decent shipping price.
Most listings lack sufficient details for me to make a selection I am satisfied with. For instance it is difficult to determine versions and editions. Also, a translated book rarely has the translator listed; different translations make a difference.
Easy to use choices in the UI flow. Search for books was fast/efficient. Haven't received yet but hopefully will receive quickly and in tact.
I look forward to these harder to find books. I hope condition is as advertised.
Too hard to place an order! Too many pop-up advertisements!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

