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Alibris

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
1,020
value
12,497
shipping
12,487
quality
12,481
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Good and easy to order
September 5, 2021

Good and easy to order. Thanks for making it easy!

Date of experience: September 4, 2021
California
2 reviews
0 helpful votes
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Speedy search results with super efficient checkout.

Date of experience: September 4, 2021
Virginia
1 review
0 helpful votes
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Hard to add more than one book, there wasn't a continue shopping button after viewing my cart. Would be nice to shop from one seller and get discounted shipping.

Date of experience: September 4, 2021
Illinois
1 review
0 helpful votes
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I love you guys, packaging could use a little work.

Date of experience: September 4, 2021
Greece
2 reviews
0 helpful votes
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Your web site is easy to use and I like being able to easily compare different options for books, new, used, electronic. Thank you!

Date of experience: September 4, 2021
Illinois
2 reviews
0 helpful votes
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It has been good so far hopefully the book gets here and every goes well.

Date of experience: September 4, 2021
Florida
1 review
0 helpful votes
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Found information easily
Will recommend to my friends
Thank you

Date of experience: September 4, 2021
New York
1 review
0 helpful votes
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Hopefully, my order will arrive within the time frame noted. Thanks you

Date of experience: September 4, 2021
Idaho
1 review
0 helpful votes
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After I chose the one book, I wanted to continue shopping for another, Twice Shy by Sarah Hogle, but could not shop more. Disappointing.

Date of experience: September 4, 2021
Canada
2 reviews
0 helpful votes
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I was very impressed on how fast the order went through

Date of experience: September 4, 2021
California
1 review
0 helpful votes
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When I clicked on the item, I checked the ISBN number. But when I went to pay, there was a different ISBN number, so I hope I'm getting the right edition.

Date of experience: September 4, 2021
Indiana
1 review
0 helpful votes
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I've never ordered from here before, your name popped up when I googled book online and decided to take a chance on you! Thanks!

Date of experience: September 4, 2021
Texas
1 review
0 helpful votes
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Easy to search, great selection of formats and pricing.

Date of experience: September 4, 2021
California
1 review
0 helpful votes
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Quick and Easy, and best prices anywhere for used and new books. Long live printed material.

Date of experience: September 4, 2021
Washington
1 review
0 helpful votes
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Nice overall, but entry of addresses is confusing.

Date of experience: September 4, 2021
New Mexico
1 review
0 helpful votes
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This saved me $140 on a textbook for a class. I am super grateful that I didn't have to pay such a price. I will absolutely be checking back here for my other textbooks.

Date of experience: September 4, 2021
Pennsylvania
1 review
1 helpful vote
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I would also like My Healing Book, My Sides and Their Journey Back to Life (4). With Warmth, Holy Scan Girl
Julie

Date of experience: September 4, 2021
Washington
1 review
0 helpful votes
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Ordering from you was so easy
September 4, 2021

Ordering from you was so easy. Thanks for making this an almost fun experience!

Date of experience: September 4, 2021
Oregon
2 reviews
0 helpful votes
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I found the books I was looking for at a 90% reduction compared to other sites. Extremely pleased.

Date of experience: September 4, 2021
California
1 review
0 helpful votes
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I want to buy book, i must login
October 4, 2021

I want to buy book, i must login. I forgot password, get new one, I can't find my book purchase link. In fact once i go back to bookfinder to locate link and proceed, a bot comes up and says "Oh already in others cart" Hell that's my cart that won; t let me proceed.It sucks to be twirled and set loose change

Alibris attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 4, 2021