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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Difficult to revise order before purchase. And it FORCES you to pick follow up and publish on public sites before you can finalize
Quick, easy search and navigation with innumerable buying options; first rate.
Well done changed card easily. Found the book quickly, go, go, go
You always have the books I'm looking for. The sellers give honest descriptions.
The best site.
I always find what I am looking for at Alibris. A terrific place for books.
New to the site. Seems pretty straightforward. Look forward to receiving the book.
Easy to find my book, and very clear on book condition, shipping costs and delivery dates
Haven't received my order but the shopping experience was easy and streamlined and lots of sellers and books to choose from ranging in price and quality.
It was simple, I just hope it's the version I'm after.
Quick and easy to use and the price was right for this intriguing book!
Great experience. Updated my credit card info quickly and easily. Not all credit card companies do that, some are quite tedious. You're not. Congrats!
Great selections and some of the best pricing for out of print and used books
Website functioned great. No glitches. Easy to navigate. Appreciate that!
I have never been disappointed with this company. Books arrived in a timely manner and in condition described. Thank you Alibris!
Sending this Bible to a friend and your site had the best deal.
I can always find a copy of a book. I can not find any ware else.
Been an occasional customer for many years. Always satisfied!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

