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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Great price, shipping is a bummer, more than the books. But all in all good experience.
I have been shopping at alibris for many years. I have always been very happy with my experience and the quality of the books I purchase!
Love getting my books through Alibris, they are always in good condition
Excellent range of choices, availability of titles.
Easy to use, high quality, reliable service.
Outstanding selection, easy to view and choose material.
I have ordered other books from you before. I'm now at Fort Myers City Marina, 1300 Lee Street, Fort Myers, Fl ******* so please send this book to the above shipping address. Would appreciate confirmation. Best regards, Richard---- *******@gmail.com
First timer. Found exactly what I wanted. Thank you bunches
I had a hard time getting the free shipping to show up in check out and with no customer service I was on my own.
Excellent selection and prices. Most listings have complete information.
I was told I would receive a five-dollar coupon. I wanted to use it but could not find it. It would also be nice to see the shipping cost before check out.
This is very good quality used text books at a significant discount.
Easy and quick to order. Excited about receiving the books.
I was able to find my son's history book! And at a decent price for what it is! Thanks a bunch!
I appreciate the variety of titles and the great prices.
I could not apply the rhyme coupon so I was disappointed.
It was a bit confusing when free shipping wasn't being displayed before reviewing checkout (the last step) and only shown after the payment info was entered - I almost didn't continue as I thought I'd be charged $20+ for shipping even though I verified everything was SVS eligible. Otherwise, search worked fantastic and filters as well, and the book prices are almost always better than any other site.
It is always a plus when I can purchase hardcover books in good condition.
I had a message for $20 off or free shipping but when I placed my order nothing was taken off
I love Alibris, great selection, great prices, and wonderful customer service.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to [email protected] we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at [email protected] so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at [email protected] with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.

